SOLVED: Arc A380 transcoding suddently stopped working

[juki]

Hey all!

I've got a weird problem where hardware encoding was working fine until a couple of fairly innocuous-looking package upgrades a few days back and now the driver is failing. It's an Arc A380 GPU paired with an Intel i5-12400 on Ubuntu 23.10 (bare metal, not docker) so most of this worked out-the-box. 

The integrated GPU is disabled in the bios, and /dev/dri lists

Code:

$ ls -l /dev/dri
total 0
drwxr-xr-x  2 root root        80 Jan 20 21:51 by-path
crw-rw----+ 1 root video  226,  0 Jan 20 21:51 card0
crw-rw----+ 1 root render 226, 128 Jan 20 21:51 renderD128

vainfo (packaged with jellyfin) is failing with

Code:

$ sudo /usr/lib/jellyfin-ffmpeg/vainfo
Trying display: drm
libva info: VA-API version 1.20.0
libva info: Trying to open /usr/lib/jellyfin-ffmpeg/lib/dri/iHD_drv_video.so
libva info: Found init function __vaDriverInit_1_20
libva error: /usr/lib/jellyfin-ffmpeg/lib/dri/iHD_drv_video.so init failed
libva info: va_openDriver() returns 1
libva info: Trying to open /usr/lib/jellyfin-ffmpeg/lib/dri/i965_drv_video.so
libva info: Found init function __vaDriverInit_1_20
libva error: /usr/lib/jellyfin-ffmpeg/lib/dri/i965_drv_video.so init failed
libva info: va_openDriver() returns -1
vaInitialize failed with error code -1 (unknown libva error),exit

and intel_gpu_top also fails with

Code:

$ sudo intel_gpu_top
intel_gpu_top: ../tools/intel_gpu_top.c:1932: init_engine_classes: Assertion `max >= 0' failed.
Aborted

The driver libs with jellyfin-ffmpeg have these permissions (should it be root : root?):

Code:

$ ls -l /usr/lib/jellyfin-ffmpeg/lib/dri/
total 56816
-rw-r--r-- 1 root root  8730792 Nov 29 20:36 i965_drv_video.so
-rw-r--r-- 1 root root 37150552 Nov 29 20:36 iHD_drv_video.so
-rw-r--r-- 1 root root 12294736 Nov 29 20:36 radeonsi_drv_video.so

and finally, /var/log/apt/history.log shows the packages installed:

Code:

Start-Date: 2024-01-16  06:03:55
Commandline: /usr/bin/unattended-upgrade
Upgrade: libjavascriptcoregtk-4.1-0:amd64 (2.42.3-0ubuntu0.23.10.1, 2.42.4-0ubuntu0.23.10.1), gir1.2-javascriptcoregtk-4.1:amd64 (2.42.3-0ubuntu0.23.10.1, 2.42.4-0ubuntu0.23.10.1), gir1.2-javascriptcoregtk-6.0:amd64 (2.42.3-0ubuntu0.23.10.1, 2.42.4-0ubuntu0.23.10.1), gir1.2-webkit2-4.1:amd64 (2.42.3-0ubuntu0.23.10.1, 2.42.4-0ubuntu0.23.10.1), libjavascriptcoregtk-6.0-1:amd64 (2.42.3-0ubuntu0.23.10.1, 2.42.4-0ubuntu0.23.10.1), libwebkit2gtk-4.1-0:amd64 (2.42.3-0ubuntu0.23.10.1, 2.42.4-0ubuntu0.23.10.1), gir1.2-webkit-6.0:amd64 (2.42.3-0ubuntu0.23.10.1, 2.42.4-0ubuntu0.23.10.1), libwebkitgtk-6.0-4:amd64 (2.42.3-0ubuntu0.23.10.1, 2.42.4-0ubuntu0.23.10.1)
End-Date: 2024-01-16  06:03:57

Start-Date: 2024-01-18  06:13:36
Commandline: /usr/bin/unattended-upgrade
Upgrade: xserver-xorg-core:amd64 (2:21.1.7-3ubuntu2.4, 2:21.1.7-3ubuntu2.6), xserver-xorg-legacy:amd64 (2:21.1.7-3ubuntu2.4, 2:21.1.7-3ubuntu2.6), xserver-common:amd64 (2:21.1.7-3ubuntu2.4, 2:21.1.7-3ubuntu2.6), xwayland:amd64 (2:23.2.0-1ubuntu0.3, 2:23.2.0-1ubuntu0.4), xserver-xephyr:amd64 (2:21.1.7-3ubuntu2.4, 2:21.1.7-3ubuntu2.6)
End-Date: 2024-01-18  06:13:38

Start-Date: 2024-01-18  14:08:00
Commandline: aptdaemon role='role-commit-packages' sender=':1.307'
Upgrade: libpam-runtime:amd64 (1.5.2-6ubuntu1, 1.5.2-6ubuntu1.1), mutter-common-bin:amd64 (45.2-0ubuntu2~really45.0, 45.2-0ubuntu3), tzdata:amd64 (2023c-9ubuntu1, 2023d-0ubuntu0.23.10), tzdata-icu:amd64 (2023c-9ubuntu1, 2023d-0ubuntu0.23.10), libmutter-13-0:amd64 (45.2-0ubuntu2~really45.0, 45.2-0ubuntu3), udisks2:amd64 (2.10.1-1ubuntu1, 2.10.1-1ubuntu1.1), mutter-common:amd64 (45.2-0ubuntu2~really45.0, 45.2-0ubuntu3), gnome-shell:amd64 (45.1-0ubuntu1, 45.2-0ubuntu1), libudisks2-0:amd64 (2.10.1-1ubuntu1, 2.10.1-1ubuntu1.1), gnome-shell-extension-desktop-icons-ng:amd64 (46+really47.0.5-1, 46+really47.0.7-0ubuntu1), libpam-modules:amd64 (1.5.2-6ubuntu1, 1.5.2-6ubuntu1.1), gir1.2-mutter-13:amd64 (45.2-0ubuntu2~really45.0, 45.2-0ubuntu3), base-files:amd64 (13ubuntu2, 13ubuntu2.1), systemd-hwe-hwdb:amd64 (253.5.2, 253.5.3), gnome-shell-common:amd64 (45.1-0ubuntu1, 45.2-0ubuntu1), python3-distro-info:amd64 (1.5, 1.5ubuntu0.23.10.1), distro-info-data:amd64 (0.58ubuntu0.1, 0.58ubuntu0.2), linux-firmware:amd64 (20230919.git3672ccab-0ubuntu2.4, 20230919.git3672ccab-0ubuntu2.5), libpam-modules-bin:amd64 (1.5.2-6ubuntu1, 1.5.2-6ubuntu1.1), distro-info:amd64 (1.5, 1.5ubuntu0.23.10.1), libpam0g:amd64 (1.5.2-6ubuntu1, 1.5.2-6ubuntu1.1), gnome-characters:amd64 (45.0-1, 45.0-1ubuntu1), libtorrent-rasterbar2.0:amd64 (2.0.9.git20231120.9c18976452-1ppa1~23.10, 2.0.9.git20240117.18f821ea1a-1ppa1~23.10), qbittorrent-nox:amd64 (1:4.6.2.99~202311282222-8123-1773b1ea0~ubuntu23.10.1, 1:4.6.3.99~202401170003-8129-cfa7a6db4~ubuntu23.10.1)
End-Date: 2024-01-18  14:08:19

Start-Date: 2024-01-19  06:56:07
Commandline: /usr/bin/unattended-upgrade
Upgrade: ubuntu-report:amd64 (1.7.2, 1.7.2ubuntu0.1), ipp-usb:amd64 (0.9.23-1build1, 0.9.23-1ubuntu0.23.10.1), libsysmetrics1:amd64 (1.7.2, 1.7.2ubuntu0.1)
End-Date: 2024-01-19  06:56:10

Any ideas where to go from here? I'm not sure where to start