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    Jellyfin Forum Support Troubleshooting SOLVED: Arc A380 transcoding suddently stopped working

     
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    SOLVED: Arc A380 transcoding suddently stopped working

    juki
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    Posts: 3
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    Country:United Kingdom
    #7
    2024-01-21, 09:05 PM (This post was last modified: 2024-01-21, 09:06 PM by juki. Edited 1 time in total.)
    (2024-01-21, 08:39 PM)Host-in-the-Shell Wrote: Did you by any chance update your bios to a new version recently? I had this issue pop up for me after updating mine and what happened was that the update changed many options to default that I required to be able to transcode with the Arc380. That varies from case to case, but for me it disabled 4g decoding, resizable bar, ASPM, and reenabled CSM  support. After changing the aforementioned settings, everything went back to normal.

    I'm not sure if Ubuntu does automatic firmware/bios updates or if you happened to perform one yourself, but just in case, you should check that your bios settings haven't been changed.

    Not that I'm aware of, all the settings look the same. Good idea though, thanks!

    (2024-01-21, 06:11 PM)TheDreadPirate Wrote: Reinstall all the Intel drive and opencl packages?

    This led me down a rabbit hole reading how to do that and ended up finding a couple obscure posts about Secure Boot causing very similar issues...
    https://bugs.launchpad.net/ubuntu/+sourc...ug/1752194
    https://askubuntu.com/questions/1217785/...el-command

    Sure enough, disabling Secure Boot resolved this and I have no idea why that would be any different now than it was a few weeks ago...
    Reinstalling the packages is probably the correct solution instead of disabling Secure Boot, but I'm not quite confident enough to go down that route.

    (2024-01-21, 06:23 PM)tmsrxzar Wrote: "I just don't know who else to ask, my google skills have failed me thus far!"

    how about https://discourse.ubuntu.com

    or browse https://bugs.launchpad.net/ubuntu

    I'm really quite new to all this, sorry. It was more a thought of "maybe others on the jellyfin forums have bumped into this as I'm on the most common distro and I've not done anything particularly weird afaik".
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    Messages In This Thread
    Arc A380 transcoding suddently stopped working - by juki - 2024-01-21, 03:32 PM
    RE: Arc A380 transcoding suddently stopped working - by TheDreadPirate - 2024-01-21, 05:58 PM
    RE: Arc A380 transcoding suddently stopped working - by juki - 2024-01-21, 06:01 PM
    RE: Arc A380 transcoding suddently stopped working - by TheDreadPirate - 2024-01-21, 06:11 PM
    RE: Arc A380 transcoding suddently stopped working - by tmsrxzar - 2024-01-21, 06:23 PM
    RE: Arc A380 transcoding suddently stopped working - by Host-in-the-Shell - 2024-01-21, 08:39 PM
    RE: Arc A380 transcoding suddently stopped working - by juki - 2024-01-21, 09:05 PM

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