Exoplayer black screen on Android TV when transcoding ASS subtitles

[cheeselord]

Hi, thank you for the reply!  Transcoding does work. Locally, I have most media direct playing, but if I cap the bitrate on the player, I can see that it is transcoding.  This goes for users outside of my network, too.  I can see successful transcodes.

I'm running Ubuntu 22.04.3.

Here is my docker compose file.  This container is running version 10.8.13 of Jellyfin.

Code:

version: "3.8"
services:
  jellyfin:
    image: linuxserver/jellyfin
    container_name: jellyfin
    runtime: nvidia
    volumes:
      - /opt/docker/jellyfin/config:/config
      - /mnt/mergerfs/media:/data/media:ro
    networks:
      - jellyfin
      - jellyseerr
    environment:
      - PUID=998
      - PGID=998
      - UMASK=022
      - TZ=America/Los_Angeles
      - NVIDIA_VISIBLE_DEVICES=all
    restart: unless-stopped
networks:
  jellyfin:
    name: jellyfin
  jellyseerr:
    name: jellyseerr
    external: true

I use an NVIDIA GTX 1070.  The driver version for the GPU is 535.129.03, and I can confirm there is a load on the GPU when I transcode and execute nvidia-smi in the container.

I've attached a screenshot of the Playback page in the Jellyfin dashboard.

[attachment=2239]

I've also attached two more logs to show a successful transcode from outside of my network.  In this case, the user had to use libVLC.  They also reported that the ASS subtitles were not displaying.  For this media, the subtitles do exist since they are displaying in Firefox on my PC just fine.

  successful-transcode-server-log.txt (Size: 3.68 KB / Downloads: 65)

  transcode-log.txt (Size: 16.64 KB / Downloads: 66)

Thank you for taking the time.