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    Useful Links Forum Website GitHub Status Translation Features Team Rules Help Feeds
    Jellyfin Forum Support Troubleshooting SOLVED: Cannot hardware transcode HVEC HDR

     
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    SOLVED: Cannot hardware transcode HVEC HDR

    HVEC SDR transcodes just fine
    punksinatra
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    Junior Member

    Posts: 4
    Threads: 1
    Joined: 2024 Jan
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    Country:Philippines
    #1
    2024-01-25, 06:12 AM (This post was last modified: 2024-01-27, 11:07 PM by punksinatra. Edited 2 times in total.)
    General Info:
    • Jellyfin 10.8.13
    • Jellyfin Linux Docker using linuxserver.io
    • Server specs i5-8500T, 16GB Ram, Debian 11

    Issue: Getting "Playback Error. This client isn't compatible with the media and the server isn't sending a compatible media format" when trying to hardware transcode hvec hdr videos.

    Devices (all of which cannot playback HVEC HDR videos): 
    • PC using chrome, firefox, edge
    • Android phone
    • Xioami P1 55 TV using jellyfin app

    More Information:
    • Videos playback when I disable hardware acceleration
    • HVEC SDR playback has no issues either hardware acceleration on or off
    • Tried both Intel Quicksync and VAAPI same issue
    • Confirmed transcoding works on all other type of videos
    • Confirmed direct play for HVEC other than HVEC HDR works on devices that support it like Microsoft Edge

    Docker compose
    Quote:version: "2.1"
    services:
      jellyfin:
        image: lscr.io/linuxserver/jellyfin
        container_name: jellyfin
        environment:
          - PUID=1000
          - PGID=100
          - TZ=Asia/Singapore
        group_add:
          - "107" # This is the render group
        volumes:
          - /srv/dev-disk-by-uuid-6f410b69-e75d-4861-bc4f-7f231fbb8bbb/Dockers/jellyfinConfused-faceconfig
          - /srv/dev-disk-by-uuid-062dc380-9c19-46c5-85ff-946da5b25980/TVConfused-facedata/tvshows
          - /srv/dev-disk-by-uuid-062dc380-9c19-46c5-85ff-946da5b25980/MoviesConfused-facedata/movies
          - /srv/dev-disk-by-uuid-062dc380-9c19-46c5-85ff-946da5b25980/AnimeConfused-facedata/anime
          - /dev/shmConfused-facetranscodes
        devices:
          - /dev/driConfused-facedev/dri
          - /dev/dri/renderD128Confused-facedev/dri/renderD128
          - /dev/dri/card0Confused-facedev/dri/card0
        ports:
          - 8096:8096
          #- 8920:8920 #optional for secure connections
          #- 8920:8920 #optional
          #- 7359:7359/udp #optional
          #- 1900:1900/udp #optional
        restart: unless-stopped
        #privileged: true


    ls -la /dev/dri/renderD128 and ls -lan /dev/dri/renderD128:

    host
    Quote:root@putanginamoConfused-faceusr/lib# ls -la /dev/dri/renderD128
    crw-rw---- 1 root render 226, 128 Jan  4 13:27 /dev/dri/renderD128
    root@putanginamoConfused-faceusr/lib# ls -lan /dev/dri/renderD128
    crw-rw---- 1 0 107 226, 128 Jan  4 13:27 /dev/dri/renderD128

    container (I don't know why the container shows " videoOeKngkeg" instead of render group number)
    Quote:root@087fbc07aa05:~# ls -la /dev/dri/renderD128
    crw-rw---- 1 root videoOeKngkeg 226, 128 Jan 25 12:53 /dev/dri/renderD128
    root@087fbc07aa05:~# ls -lan /dev/dri/renderD128
    crw-rw---- 1 0 107 226, 128 Jan 25 12:53 /dev/dri/renderD128

    Logs:

    4k HVEC SDR log: HVEC SDR Log with transcoding
    4k HVEC HDR log: HVEC HDR log
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    Messages In This Thread
    Cannot hardware transcode HVEC HDR - by punksinatra - 2024-01-25, 06:12 AM
    RE: Cannot hardware transcode HVEC HDR - by TheDreadPirate - 2024-01-25, 06:29 AM
    RE: Cannot hardware transcode HVEC HDR - by punksinatra - 2024-01-25, 06:54 AM

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