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    Jellyfin Forum Support Troubleshooting WebUI Error Deleting Media

     
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    WebUI Error Deleting Media

    Probably a permissions problem
    FortySixnTwo
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    Joined: 2024 Jan
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    #1
    2024-01-25, 03:02 PM (This post was last modified: 2024-01-25, 03:08 PM by FortySixnTwo. Edited 2 times in total.)
    Hi,
    So I'm getting the error mentioned in the title when attempting to delete media via the WebUI. I've attached the logs below.
    SSH'd into the VM, and using su -u jellyfin to impersonate Jellyfin's user (Which is part of the group 'media'), I see the following permissions:


    Code:
    drwxrwxr-x 2 nobody media      4096 Oct  8 09:45  [Item Folder Name]
    -rwxrwxr-x 1 nobody media 1500774400 Oct  5  2021 [Item File Name]

    I can create, modify and delete files in the Film & TV directories using vi and rm when impersonating the jellyfin user, so I'm at a bit of a loss as to why the WebUI isn't able to. The only difference between the media files and a .txt created this way is that it's owned by the jellyfin user instead of nobody.

    Code:
    [2024-01-25 14:39:38.507 +00:00] [INF] Removing item, Type: "Movie", Name: " [ITEM] ", Path: "/shared/media/Film/[ITEM]", Id: a8cdbac4-88bb-b067-a025-4a926b1a3738
    [2024-01-25 14:39:38.512 +00:00] [INF] Deleting item path, Type: "Movie", Name: " [ITEM]", Path: "/shared/media/Film/ [ITEM] ", Id: a8cdbac4-88bb-b067-a025-4a926b1a3738
    [2024-01-25 14:39:38.515 +00:00] [ERR] Error processing request: "Access to the path '/shared/media/Film/ [ITEM] ' is denied". URL "DELETE" "/Items/a8cdbac488bbb067a0254a926b1a3738".
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    Messages In This Thread
    WebUI Error Deleting Media - by FortySixnTwo - 2024-01-25, 03:02 PM
    RE: WebUI Error Deleting Media - by tmsrxzar - 2024-01-25, 03:16 PM
    RE: WebUI Error Deleting Media - by FortySixnTwo - 2024-01-25, 03:46 PM
    RE: WebUI Error Deleting Media - by TheDreadPirate - 2024-01-25, 05:43 PM
    RE: WebUI Error Deleting Media - by FortySixnTwo - 2024-01-25, 09:23 PM
    RE: WebUI Error Deleting Media - by tmsrxzar - 2024-01-25, 09:51 PM
    RE: WebUI Error Deleting Media - by FortySixnTwo - 2024-01-26, 12:26 PM
    RE: WebUI Error Deleting Media - by FortySixnTwo - 2024-01-27, 11:42 AM

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