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    Jellyfin Forum Support Troubleshooting Server becomes unresponsive

     
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    Server becomes unresponsive

    Jellyfin unresponsive - Input/Output error message
    OSG
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    Junior Member

    Posts: 4
    Threads: 1
    Joined: 2024 Feb
    Reputation: 0
    Country:United States
    #1
    2024-02-10, 08:24 PM (This post was last modified: 2024-02-10, 08:25 PM by OSG. Edited 1 time in total.)
    Hey everyone,

        I am new here. I have used Jellyfin for a few years now. I have jellyfin running in docker on a Ubuntu machine that is connected via ethernet to my in home network. When I first log into jellyfin via the browser, I can access the server. When I go to movies, all of my movie covers are blurred out and if I try and open one to watch, I get a playback error message, "Playback error: this client isn't compatible with the media and the server isn't sending a compatible media format." To me it sounds like a transcoding issue but it doesn't matter if it's H264, or mpeg2video, or any other format. When I go to the logs, I see error messages like this

    " System.IO.IOException: Input/output error : '/data/movies'
      at System.IO.Enumeration.FileSystemEnumerator1.MoveNext()
      at System.Linq.Enumerable.SelectEnumerableIterator
    2.ToArray()
      at System.Collections.Concurrent.ConcurrentDictionary2.GetOrAdd[TArg](TKey key, Func3 valueFactory, TArg factoryArgument)
      at MediaBrowser.LocalMetadata.Images.LocalImageProvider.GetFiles(BaseItem item, Boolean includeDirectories, IDirectoryService directoryService)
      at MediaBrowser.LocalMetadata.Images.LocalImageProvider.GetImages(BaseItem item, IDirectoryService directoryService)
      at System.Linq.Enumerable.SelectManySingleSelectorIterator2.ToList()
      at MediaBrowser.Providers.Manager.ItemImageProvider.ValidateImages(BaseItem item, IEnumerable
    1 providers, IDirectoryService directoryService)
      at MediaBrowser.Providers.Manager.MetadataService2.RefreshMetadata(BaseItem item, MetadataRefreshOptions refreshOptions, CancellationToken cancellationToken)
    [2024-02-10 06:55:49.106 +00:00] [ERR] [54] MediaBrowser.Providers.Movies.MovieMetadataService: Error validating images for "/data/movies/The Covenant (2006).mkv"
    System.IO.IOException: Input/output error : '/data/movies'
      at System.IO.Enumeration.FileSystemEnumerator
    1.MoveNext()
      at System.Linq.Enumerable.SelectEnumerableIterator2.ToArray()
      at System.Collections.Concurrent.ConcurrentDictionary
    2.GetOrAdd[TArg](TKey key, Func3 valueFactory, TArg factoryArgument)
      at MediaBrowser.LocalMetadata.Images.LocalImageProvider.GetFiles(BaseItem item, Boolean includeDirectories, IDirectoryService directoryService)
      at MediaBrowser.LocalMetadata.Images.LocalImageProvider.GetImages(BaseItem item, IDirectoryService directoryService)
      at System.Linq.Enumerable.SelectManySingleSelectorIterator
    2.ToList()
      at MediaBrowser.Providers.Manager.ItemImageProvider.ValidateImages(BaseItem item, IEnumerable1 providers, IDirectoryService directoryService)
      at MediaBrowser.Providers.Manager.MetadataService
    2.RefreshMetadata(BaseItem item, MetadataRefreshOptions refreshOptions, CancellationToken cancellationToken)
    [2024-02-10 06:55:49.106 +00:00] [ERR] [38] MediaBrowser.Providers.Movies.MovieMetadataService: Error validating images for "/data/movies/Blade Trinity (2004).mkv"
    System.IO.IOException: Input/output error : '/data/movies'
      at System.IO.Enumeration.FileSystemEnumerator1.MoveNext()
      at System.Linq.Enumerable.SelectEnumerableIterator
    2.ToArray()
      at System.Collections.Concurrent.ConcurrentDictionary2.GetOrAdd[TArg](TKey key, Func3 valueFactory, TArg factoryArgument)
      at MediaBrowser.LocalMetadata.Images.LocalImageProvider.GetFiles(BaseItem item, Boolean includeDirectories, IDirectoryService directoryService)
      at MediaBrowser.LocalMetadata.Images.LocalImageProvider.GetImages(BaseItem item, IDirectoryService directoryService)
      at System.Linq.Enumerable.SelectManySingleSelectorIterator2.ToList()
      at MediaBrowser.Providers.Manager.ItemImageProvider.ValidateImages(BaseItem item, IEnumerable
    1 providers, IDirectoryService directoryService)
      at MediaBrowser.Providers.Manager.MetadataService`2.RefreshMetadata(BaseItem item, MetadataRefreshOptions refreshOptions, CancellationToken cancellationToken)
    [2024-02-10 06:55:49.107 +00:00] [ERR] [77] MediaBrowser.Providers.Movies.MovieMetadataService: Error validating images for "/data/movies/Black Sheep (1996).mkv"


    However, if I go into Portainer and restart the container. Then all works as it should. I can see cover art, I can open movies, transcoding and playback are all fine. However, If I stop using Jellyfin for a couple hours, it goes back into these errors and I have to restart the container.

    I tried searching the forum however nothing specific to my question. Please help. I would greatly appreciate it.

    Thanks for everyone's help and I apologize if I screwed up in some way.
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    Messages In This Thread
    Server becomes unresponsive - by OSG - 2024-02-10, 08:24 PM
    RE: Server becomes unresponsive - by tmsrxzar - 2024-02-10, 08:44 PM
    RE: Server becomes unresponsive - by OSG - 2024-02-11, 12:54 AM
    RE: Server becomes unresponsive - by TheDreadPirate - 2024-02-10, 11:40 PM
    RE: Server becomes unresponsive - by OSG - 2024-02-11, 08:35 PM

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