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    Jellyfin Forum Support Troubleshooting Hardware Acceleration

     
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    Hardware Acceleration

    Hardware Acceleration not working
    Efficient_Good_5784
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    #14
    2024-02-18, 04:46 PM (This post was last modified: 2024-02-18, 04:47 PM by Efficient_Good_5784. Edited 1 time in total.)
    (2024-02-18, 10:56 AM)LAB77 Wrote: Graphics:
    • description: VGA compatible controller
    • product: HD Graphics 530 [8086:1912]
    • vendor: Intel Corporation [8086]

    CPU:
    • Intel® Core™ i5-6500 CPU @ 3.20GHz
    That's your problem, your CPU is too old for what you're trying to transcode.

    From your attached logs, I see this is what you're trying to transcode: "GalaxyRG265 - Video.1.x265.10bit-GalaxyRG265"
    Your CPU's iGPU doesn't support HEVC 10-bit transcoding.

    Check Intel's website to see which generation the i5-6500 is from.

    Then use this table to look up what codecs your CPU's iGPU can handle.

    Doing the work for you from the codecs presented in Jellyfin's QSV playback settings... 
    The following codecs should be enabled:
    1. H264
    2. HEVC
    3. MPEG2
    4. VC1
    5. VP8
    The following codecs should be disabled:
    1. VP9
    2. AV1
    3. HEVC 10bit
    4. VP9 10bit

    If you want to upgrade, then according to the wikipedia QSV table, the oldest Intel CPU that can handle HEVC 10-bit will be a 7th gen Intel CPU.
    « Next Oldest | Next Newest »

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    Messages In This Thread
    Hardware Acceleration - by LAB77 - 2024-02-10, 10:34 PM
    RE: Hardware Acceleration - by tmsrxzar - 2024-02-10, 10:49 PM
    RE: Hardware Acceleration - by TheDreadPirate - 2024-02-10, 11:49 PM
    RE: Hardware Acceleration - by LAB77 - 2024-02-11, 09:54 AM
    RE: Hardware Acceleration - by TheDreadPirate - 2024-02-11, 05:49 PM
    RE: Hardware Acceleration - by LAB77 - 2024-02-13, 07:56 PM
    RE: Hardware Acceleration - by TheDreadPirate - 2024-02-13, 08:17 PM
    RE: Hardware Acceleration - by LAB77 - 2024-02-14, 07:01 PM
    RE: Hardware Acceleration - by TheDreadPirate - 2024-02-14, 07:14 PM
    RE: Hardware Acceleration - by LAB77 - 2024-02-15, 08:31 PM
    RE: Hardware Acceleration - by TheDreadPirate - 2024-02-15, 08:32 PM
    RE: Hardware Acceleration - by LAB77 - 2024-02-18, 10:56 AM
    RE: Hardware Acceleration - by TheDreadPirate - 2024-02-18, 04:39 PM
    RE: Hardware Acceleration - by Efficient_Good_5784 - 2024-02-18, 04:46 PM
    RE: Hardware Acceleration - by TheDreadPirate - 2024-02-18, 04:48 PM
    RE: Hardware Acceleration - by LAB77 - 2024-02-18, 06:42 PM

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