• Login
  • Register
  • Login Register
    Login
    Username/Email:
    Password:
    Or login with a social network below
  • Forum
  • Website
  • GitHub
  • Status
  • Translation
  • Features
  • Team
  • Rules
  • Help
  • Feeds
User Links
  • Login
  • Register
  • Login Register
    Login
    Username/Email:
    Password:
    Or login with a social network below

    Useful Links Forum Website GitHub Status Translation Features Team Rules Help Feeds
    Jellyfin Forum Support Troubleshooting Intel Arc 380 + Debian 12

     
    • 0 Vote(s) - 0 Average

    Intel Arc 380 + Debian 12

    Playback Error
    Stratofall
    Offline

    Junior Member

    Posts: 1
    Threads: 1
    Joined: 2024 Feb
    Reputation: 0
    Country:United States
    #1
    2024-02-18, 08:39 PM
    Not sure where to start. I've done a lot of searching and tried several things but am having issues when "Enable Hardware Encoding" is checked.

    I am running Debian 12
    I have the backports repo enabled and am running kernel 6.5
    I have an Asrock Arc A380 Challenger gpu
    I have jellyfin-ffmpeg6 from the repo installed
    I have the intel-media-va-driver-non-free installed
    I have tried "Intel QuickSync (QSV)" and I have also tried "Video Acceleration API (VAAPI)"
    I have tried the VA-API device set to /dev/dri and also /dev/dri/renderD128

    My media is UHD that I am testing with in .mkv format.


    On another computer in the browser I try to watch a movie and the error comes up.
    "This client isn't compatible with the media and the server isn't sending a compatible media format."

    The client computer is running Fedora 39, AMD 7900xtx GPU using the Firefox browser, ffmpeg is installed.
    I can play the media (movie) on my local computer using VLC or MPV. Both work fine with the file on my local desktop.
    VLC reports the codec as H.265/HEVC
    Resolution 3840x2160

    Jellyfin works great if I disable the Hardware Encoding option. It does however use my cpu on the server instead of course. But I want to use the transcoding of my Arc 380 gpu.

    If anyone can help, thanks in advance. I just don't know what else to try at this point.
    « Next Oldest | Next Newest »

    Users browsing this thread: 1 Guest(s)


    Messages In This Thread
    Intel Arc 380 + Debian 12 - by Stratofall - 2024-02-18, 08:39 PM
    RE: Intel Arc 380 + Debian 12 - by Host-in-the-Shell - 2024-02-18, 09:21 PM
    RE: Intel Arc 380 + Debian 12 - by VladtheImpaler - 2024-03-19, 05:42 PM

    • View a Printable Version
    • Subscribe to this thread
    Forum Jump:

    Home · Team · Help · Contact
    © Designed by D&D - Powered by MyBB
    L


    Jellyfin

    The Free Software Media System

    Linear Mode
    Threaded Mode