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    Jellyfin Forum Support Troubleshooting Direct Play issues with certain films

     
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    Direct Play issues with certain films

    chimpfacts
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    Posts: 8
    Threads: 2
    Joined: 2023 Oct
    Reputation: 0
    Country:Australia
    #1
    2024-02-26, 11:07 AM
    I have been using my jellyfin server for a few months now, it has mostly worked quite well however there are a few films I have found that will always buffer at the same points when streaming, some refuse to play at all freezing at the same point each time.
    None of these films are being transcoded, all playing via. direct play. I have tested each of them on google chrome as well as the jellyfin media player desktop app with the same results for both.

    Below are two examples of films that buffer consistently:
    Video
    Title: English - 1080p - H264 - SDR
    Codec: H264
    AVC: Yes
    Profile: High
    Level: 41
    Resolution: 1920x1080
    Aspect ratio: 16:9
    Interlaced: No
    Framerate: 23.976025
    Bitrate: 41633 kbps
    Bit depth: 8 bit
    Video range: SDR
    Video range type: SDR
    Pixel format: yuv420p
    Ref frames: 1
    NAL: 4

    Video
    Title: 1080p H264 SDR
    Codec: H264
    AVC: Yes
    Profile: High
    Level: 41
    Resolution: 1920x800
    Aspect ratio: 2.40:1
    Interlaced: No
    Framerate: 23.976025
    Bitrate: 10381 kbps
    Bit depth: 8 bit
    Video range: SDR
    Video range type: SDR
    Pixel format: yuv420p
    Ref frames: 1
    NAL: 4

    And this is for a film that never buffers:
    Video
    Title: 1080p H264 SDR
    Codec: H264
    Codec tag: avc1
    AVC: Yes
    Profile: High
    Level: 41
    Resolution: 1920x816
    Aspect ratio: 2.35:1
    Interlaced: No
    Framerate: 23.976
    Bitrate: 2499 kbps
    Bit depth: 8 bit
    Video range: SDR
    Video range type: SDR
    Pixel format: yuv420p
    Ref frames: 1
    NAL: 4

    All seem to have near-identical encoding and the logs don't throw anything unusual during playback, I'm unsure what else to look for.
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    Messages In This Thread
    Direct Play issues with certain films - by chimpfacts - 2024-02-26, 11:07 AM
    RE: Direct Play issues with certain films - by toytown - 2024-02-26, 11:34 AM
    RE: Direct Play issues with certain films - by TheDreadPirate - 2024-02-26, 05:47 PM
    RE: Direct Play issues with certain films - by chimpfacts - 2024-02-27, 04:47 AM
    RE: Direct Play issues with certain films - by TheDreadPirate - 2024-02-27, 05:15 AM
    RE: Direct Play issues with certain films - by chimpfacts - 2024-02-27, 08:53 AM
    RE: Direct Play issues with certain films - by TheDreadPirate - 2024-02-27, 06:36 PM
    RE: Direct Play issues with certain films - by chimpfacts - 2024-02-28, 09:43 AM

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