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    Jellyfin Forum Support Troubleshooting Jellyfin App cannot connect to anything ever.

     
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    Jellyfin App cannot connect to anything ever.

    Jellyfin app (multiple, but not all devices) cannot connect to anything, even the demo server.
    Xerxes4242
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    Junior Member

    Posts: 4
    Threads: 1
    Joined: 2024 Feb
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    Country:United States
    #1
    2024-02-28, 01:11 AM
    I have a very basic setup. Jellyfin runs on a dedicated Debian VM. It works great.
    I do not have any fancy footwork in my networking. Just the built in Jellyfin defaults. I've enabled HTTPS with my internal CA, however I do not believe this is relevant.

    On any web-browser, on any relevant device, jellyfin is accessible via http or https. Using the IP or the URL. It all works. (SSL too)
    Using the APP, however, I have hit and mostly miss results.
    Android Pixel 7 Pro
      App version 2.6.0
      Works. It just works. (SSL too)
    Google Pixel Slate
      App version 2.6.0
      It does not. It "tries candidates" but will not connect.
      I even force stopped, cleared cache+storage, uninstalled, rebooted, reinstalled, and then tried the demo server first.
      It does not connect to my own jellyfin, with IP or URL, with https or http.
    Wife's iPhone
      App Version: Installed from Apple store, wife not present.
      Same as the slate. It just won't connect.
    Wife's iPad
      Same as iPhone.

    I've tried disabling SSL completely to no avail.
    The CA is trusted on all devices, and I'd like to stress, even if I disable this, there is no change.
    Any device can also connect just fine in the browser with no issues.
    This DOES work on at least one android device.

    Finally, there is never anything in the logs about the failed connections.
    I logged the connections in my firewall, and can confirm that the affected devices are sending traffic to the server, but nothing in the jellyfin logs.
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    Messages In This Thread
    Jellyfin App cannot connect to anything ever. - by Xerxes4242 - 2024-02-28, 01:11 AM
    RE: Jellyfin App cannot connect to anything ever. - by TheDreadPirate - 2024-02-28, 02:19 AM
    RE: Jellyfin App cannot connect to anything ever. - by Xerxes4242 - 2024-02-28, 05:07 AM
    RE: Jellyfin App cannot connect to anything ever. - by TheDreadPirate - 2024-02-28, 05:21 AM
    RE: Jellyfin App cannot connect to anything ever. - by Xerxes4242 - 2024-02-28, 06:23 AM
    RE: Jellyfin App cannot connect to anything ever. - by TheDreadPirate - 2024-02-28, 04:49 PM
    RE: Jellyfin App cannot connect to anything ever. - by Xerxes4242 - 2024-02-28, 06:53 PM

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