This client isn't compatible with the media...

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SOLVED: This client isn't compatible with the media...

When trying to view video from another device I get this message, This client isn't compatible with the media...

TheDreadPirate
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2024-03-09, 08:27 PM

You need to step through the entire folder path and make sure that the Jellyfin user has sufficient permissions to access the files. Jellyfin doesn't need to own everything. But the "other" permissions needs to be at least r-x on every step of that path if Jellyfin doesn't own it.

Jellyfin 10.10.7 (Docker)
Ubuntu 24.04.2 LTS w/HWE
Intel i3 12100
Intel Arc A380
OS drive - SK Hynix P41 1TB
Storage
4x WD Red Pro 6TB CMR in RAIDZ1

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Messages In This Thread

This client isn't compatible with the media... - by LittleHorus - 2024-03-09, 11:56 AM

RE: This client isn't compatible with the media... - by TheDreadPirate - 2024-03-09, 06:45 PM

RE: This client isn't compatible with the media... - by LittleHorus - 2024-03-09, 06:47 PM

RE: This client isn't compatible with the media... - by TheDreadPirate - 2024-03-09, 07:11 PM

RE: This client isn't compatible with the media... - by LittleHorus - 2024-03-09, 07:23 PM

RE: This client isn't compatible with the media... - by TheDreadPirate - 2024-03-09, 08:27 PM

RE: This client isn't compatible with the media... - by LittleHorus - 2024-03-09, 09:33 PM

RE: This client isn't compatible with the media... - by TheDreadPirate - 2024-03-09, 09:43 PM

RE: This client isn't compatible with the media... - by LittleHorus - 2024-03-09, 10:26 PM

RE: This client isn't compatible with the media... - by TheDreadPirate - 2024-03-09, 11:03 PM

RE: This client isn't compatible with the media... - by LittleHorus - 2024-03-10, 12:47 AM

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