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    Jellyfin Forum Support Troubleshooting SOLVED: This client isn't compatible with the media...

     
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    SOLVED: This client isn't compatible with the media...

    When trying to view video from another device I get this message, This client isn't compatible with the media...
    LittleHorus
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    Joined: 2024 Mar
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    #7
    2024-03-09, 09:33 PM
    (2024-03-09, 08:27 PM)TheDreadPirate Wrote: You need to step through the entire folder path and make sure that the Jellyfin user has sufficient permissions to access the files.  Jellyfin doesn't need to own everything.  But the "other" permissions needs to be at least r-x on every step of that path if Jellyfin doesn't own it.

    When I use chmod I get this:
    chmod: cannot access '/data/Jellyfin': No such file or directory

    I also did ls -al and got this:
    drwxr-xr-x. 1 fedora fedora        0 Mar  9 01:15 'Jellyfin Server Media'

    When I check the Disks app the drive is mounted, the mount point is /data. When I check +Other Locations it only shows my SSD and not the second drive. Sorry if that's not much help, fairly new to Linux.
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    Messages In This Thread
    This client isn't compatible with the media... - by LittleHorus - 2024-03-09, 11:56 AM
    RE: This client isn't compatible with the media... - by TheDreadPirate - 2024-03-09, 06:45 PM
    RE: This client isn't compatible with the media... - by LittleHorus - 2024-03-09, 06:47 PM
    RE: This client isn't compatible with the media... - by TheDreadPirate - 2024-03-09, 07:11 PM
    RE: This client isn't compatible with the media... - by LittleHorus - 2024-03-09, 07:23 PM
    RE: This client isn't compatible with the media... - by TheDreadPirate - 2024-03-09, 08:27 PM
    RE: This client isn't compatible with the media... - by LittleHorus - 2024-03-09, 09:33 PM
    RE: This client isn't compatible with the media... - by TheDreadPirate - 2024-03-09, 09:43 PM
    RE: This client isn't compatible with the media... - by LittleHorus - 2024-03-09, 10:26 PM
    RE: This client isn't compatible with the media... - by TheDreadPirate - 2024-03-09, 11:03 PM
    RE: This client isn't compatible with the media... - by LittleHorus - 2024-03-10, 12:47 AM

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