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    Jellyfin Forum Support Troubleshooting SOLVED: This client isn't compatible with the media...

     
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    SOLVED: This client isn't compatible with the media...

    When trying to view video from another device I get this message, This client isn't compatible with the media...
    LittleHorus
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    Joined: 2024 Mar
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    #9
    2024-03-09, 10:26 PM
       
    (2024-03-09, 09:43 PM)TheDreadPirate Wrote: The problem is that the video you tried to play isn't located in /data/Jellyfin.

    Code:
    /run/media/fedora/Jellyfin/Jellyfin Server Media/tv shows/The long way down/Long Way Down (2).mp4: No such file or directory

    If you moved stuff around, you need to update the library to look in the correct location.

    See attached screenshot, it is in that location and I have updated the library.

    Code:
    /run/media/fedora/Jellyfin/Jellyfin Server Media/tv shows/The long way down/Long Way Down (2).mp4: No such file or directory

    This was the location prior to making the drive auto mount. When I try to add the current location in Jellyfin it doesn't exist.

    Code:
    UUID=929ef080-13f6-4469-928c-9f24da4dfff8 /                      btrfs  subvol=root,compress=zstd:1 0 0
    UUID=bdd6b137-6751-4d03-864c-f7777de69c72 /boot                  ext4    defaults        1 2
    UUID=517A-7130          /boot/efi              vfat    umask=0077,shortname=winnt 0 2
    UUID=929ef080-13f6-4469-928c-9f24da4dfff8 /home                  btrfs  subvol=home,compress=zstd:1 0 0
    /dev/sdb1 /data    ext4    defaults        0   0
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    Messages In This Thread
    This client isn't compatible with the media... - by LittleHorus - 2024-03-09, 11:56 AM
    RE: This client isn't compatible with the media... - by TheDreadPirate - 2024-03-09, 06:45 PM
    RE: This client isn't compatible with the media... - by LittleHorus - 2024-03-09, 06:47 PM
    RE: This client isn't compatible with the media... - by TheDreadPirate - 2024-03-09, 07:11 PM
    RE: This client isn't compatible with the media... - by LittleHorus - 2024-03-09, 07:23 PM
    RE: This client isn't compatible with the media... - by TheDreadPirate - 2024-03-09, 08:27 PM
    RE: This client isn't compatible with the media... - by LittleHorus - 2024-03-09, 09:33 PM
    RE: This client isn't compatible with the media... - by TheDreadPirate - 2024-03-09, 09:43 PM
    RE: This client isn't compatible with the media... - by LittleHorus - 2024-03-09, 10:26 PM
    RE: This client isn't compatible with the media... - by TheDreadPirate - 2024-03-09, 11:03 PM
    RE: This client isn't compatible with the media... - by LittleHorus - 2024-03-10, 12:47 AM

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