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    Jellyfin Forum Support Troubleshooting SOLVED: Transcoding Error

     
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    SOLVED: Transcoding Error

    Cannot transcode.
    Devante
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    Junior Member

    Posts: 4
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    Joined: 2023 Jul
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    Country:United States
    #3
    2023-07-27, 03:46 PM
    (2023-07-26, 06:10 PM)TheDreadPirate Wrote: H265 isn't supported in Firefox (patent issues, etc), but should be supported in the Jellyfin Media Player desktop app.

    But back to your transcoding issue.  There are additional steps you need to take to pass your GPU into the container.  The logs indicate it can't see a GPU or the drivers aren't installed.  Follow this guide.

    https://jellyfin.org/docs/general/admini...ualization

    After you verify that your GPU is visible and configured in the container, in the hardware accelerated decode section you should only check the codecs that your GPU supports decoding.

    https://en.wikipedia.org/wiki/Intel_Quic...d_encoding

    For the 6700 these are what should be checked.

    H264
    HEVC
    MPEG2
    VC1
    VP8
    VP9

    Awesome thank you.
    I did follow that guide but some of the wording was confusing. Reading it again helped though.

    What ended up helping was adding the group (mine was 44, and the command wasn't with "render" but rather "video"), adding the dev/dri, and finally checking the codecs that you listed.

    Normally I don't make all the changes at work because I like to know what worked but I just wanted to be done with it ha... thanks again!
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    Messages In This Thread
    Transcoding Error - by Devante - 2023-07-26, 05:38 PM
    RE: Transcoding Error - by TheDreadPirate - 2023-07-26, 06:10 PM
    RE: Transcoding Error - by Devante - 2023-07-27, 03:46 PM

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