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    Jellyfin Forum Support Troubleshooting SOLVED: Transcoding help

     
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    SOLVED: Transcoding help

    TheDreadPirate
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    #8
    2023-07-27, 06:49 PM (This post was last modified: 2023-07-27, 06:50 PM by TheDreadPirate. Edited 1 time in total.)
    Quote:[2023-07-26 23:55:30.880 -04:00] [INF] [7] Jellyfin.Api.Helpers.MediaInfoHelper: StreamBuilder.BuildVideoItem( Profile="Anonymous Profile", Path="D:\Movies\Guardians of the Galaxy Vol. 3 (2023)\Guardians.of.the.Galaxy.Vol.3.2023.2160p.WEB-DL.DDP5.1.Atmos.HDR.DV.HEVC-CMRG[TGx].mkv", AudioStreamIndex=null, SubtitleStreamIndex=null ) => ( PlayMethod=Transcode, TranscodeReason=VideoCodecNotSupported, AudioCodecNotSupported ) "mediaConfused-facevideos/e8b38bc3-c161-cd56-313a-79cc9ad745c1/master.m3u8?

    Is this something you tried to play on your TV?  The surrounding logs would have told me that, but we filtered for TranscodeReason.

    For testing, what happens when you UNcheck "Enabled enhanced NVDEC decoder" in the Playback/transcode settings?

    If that doesn't change anything, what happens when you UNcheck "Allow encoding in HEVC format"?  

    Both of these SHOULD work when enabled, but just curious what happens.  Enhanced decoder is only required for Dolby Vision, according to the docs.
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    Messages In This Thread
    Transcoding help - by Toasted - 2023-07-27, 03:45 PM
    RE: Transcoding help - by TheDreadPirate - 2023-07-27, 04:07 PM
    RE: Transcoding help - by Toasted - 2023-07-27, 04:19 PM
    RE: Transcoding help - by TheDreadPirate - 2023-07-27, 04:42 PM
    RE: Transcoding help - by Toasted - 2023-07-27, 06:20 PM
    RE: Transcoding help - by TheDreadPirate - 2023-07-27, 06:25 PM
    RE: Transcoding help - by Toasted - 2023-07-27, 06:32 PM
    RE: Transcoding help - by TheDreadPirate - 2023-07-27, 06:49 PM
    RE: Transcoding help - by Toasted - 2023-07-27, 07:02 PM
    RE: Transcoding help - by TheDreadPirate - 2023-07-27, 07:08 PM
    RE: Transcoding help - by Toasted - 2023-07-27, 07:28 PM
    RE: Transcoding help - by TheDreadPirate - 2023-07-27, 07:52 PM
    RE: Transcoding help - by Toasted - 2023-07-27, 08:02 PM
    RE: Transcoding help - by TheDreadPirate - 2023-07-27, 08:20 PM

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