SOLVED: Android App not connecting anymore

[holger_kuehn]

Can you repeat the access attempt on the phone and then check the log to check if the connection attempt made it to Jellyfin?

I've cleared the log on the server, and done 5 attempts to connect, seems not to reach the server ...

Code:

[2024-03-22 22:05:12.939 +01:00] [INF] [10] Emby.Server.Implementations.ScheduledTasks.TaskManager: Queuing task "PluginUpdateTask"
[2024-03-22 22:05:12.943 +01:00] [INF] [7] Emby.Server.Implementations.ScheduledTasks.TaskManager: Executing "Aktualisiere Plugins"
[2024-03-22 22:05:12.999 +01:00] [INF] [1] Emby.Server.Implementations.ApplicationHost: Executed all post-startup entry points in 0:00:00.758954
[2024-03-22 22:05:13.000 +01:00] [INF] [1] Main: Startup complete 0:00:24.3585816
[2024-03-22 22:05:28.402 +01:00] [INF] [10] Emby.Server.Implementations.ScheduledTasks.TaskManager: "Aktualisiere Plugins" Completed after 0 minute(s) and 15 seconds
[2024-03-22 22:05:28.413 +01:00] [INF] [10] Emby.Server.Implementations.ScheduledTasks.TaskManager: ExecuteQueuedTasks

Or did the connection attempt fail at Apache?

The access-log shows this from the app (not connecting):

Code:

192.168.22.213 - - [22/Mar/2024:22:15:40 +0100] "GET /System/Info/Public HTTP/1.1" 200 219 "-" "Ktor client"
fd11:f0d8:a7bb:135d:4c61:2421:7249:115d - - [22/Mar/2024:22:15:43 +0100] "GET / HTTP/1.1" 302 - "-" "Mozilla/5.0 (Linux; Android 14; SM-F731B Build/UP1A.231005.007; wv) AppleWebKit/537.36 (KHTML, like Gecko) Version/4.0 Chrome/122.0.6261.120 Mobile Safari/537.36"
192.168.22.213 - - [22/Mar/2024:22:15:54 +0100] "GET /System/Info/Public HTTP/1.1" 200 219 "-" "Ktor client"
fd11:f0d8:a7bb:135d:4c61:2421:7249:115d - - [22/Mar/2024:22:15:58 +0100] "GET / HTTP/1.1" 302 - "-" "Mozilla/5.0 (Linux; Android 14; SM-F731B Build/UP1A.231005.007; wv) AppleWebKit/537.36 (KHTML, like Gecko) Version/4.0 Chrome/122.0.6261.120 Mobile Safari/537.36"
192.168.22.213 - - [22/Mar/2024:22:16:37 +0100] "GET /System/Info/Public HTTP/1.1" 200 219 "-" "Ktor client"
fd11:f0d8:a7bb:135d:4c61:2421:7249:115d - - [22/Mar/2024:22:16:41 +0100] "GET / HTTP/1.1" 302 - "-" "Mozilla/5.0 (Linux; Android 14; SM-F731B Build/UP1A.231005.007; wv) AppleWebKit/537.36 (KHTML, like Gecko) Version/4.0 Chrome/122.0.6261.120 Mobile Safari/537.36"

and this from the browser (same device and network) connecting

Code:

fd11:f0d8:a7bb:135d:4c61:2421:7249:115d - - [22/Mar/2024:22:18:38 +0100] "GET /web/index.html HTTP/1.1" 200 1994 "-" "Mozilla/5.0 (Linux; Android 10; K) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/122.0.0.0 Mobile Safari/537.36"
fd11:f0d8:a7bb:135d:4c61:2421:7249:115d - - [22/Mar/2024:22:18:38 +0100] "GET /Trickplay/ClientScript HTTP/1.1" 200 18547 "-" "Mozilla/5.0 (Linux; Android 10; K) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/122.0.0.0 Mobile Safari/537.36"
fd11:f0d8:a7bb:135d:4c61:2421:7249:115d - - [22/Mar/2024:22:18:38 +0100] "GET /web/assets/img/icon-transparent.png HTTP/1.1" 200 23534 "https://jellyfin.domain.tld/web/index.html" "Mozilla/5.0 (Linux; Android 10; K) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/122.0.0.0 Mobile Safari/537.36"
fd11:f0d8:a7bb:135d:4c61:2421:7249:115d - - [22/Mar/2024:22:18:38 +0100] "GET /web/main.jellyfin.bundle.js?d5f64bca077b6d6aaf33 HTTP/1.1" 200 453748 "-" "Mozilla/5.0 (Linux; Android 10; K) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/122.0.0.0 Mobile Safari/537.36"
fd11:f0d8:a7bb:135d:4c61:2421:7249:115d - - [22/Mar/2024:22:18:38 +0100] "GET /web/config.json HTTP/1.1" 200 417 "-" "Mozilla/5.0 (Linux; Android 10; K) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/122.0.0.0 Mobile Safari/537.36"
....

Did your cert recently update?

The certificate is still valid for 3 months.

Code:

Server Key and Certificate #1
Subject *.domain.tld
Fingerprint SHA256: 3cf4023913ae9df46cb0e3a21a3fa93635046f2ecb0a65200ca24d7558b3aaaf
Pin SHA256: EvvP2Ko2oL8jYeE9TCo8QruJXxgSy3FC6a2BPNVeqzI=
Common names *.domain.tld
Alternative names *.domain.tld domain.tld
Serial Number 00f2e77f9bbde5b429f2059c709cc0a5ce
Valid from Tue, 06 Jun 2023 00:00:00 UTC
Valid until Sat, 06 Jul 2024 23:59:59 UTC (expires in 3 months and 14 days)
Key RSA 4096 bits (e 65537)
Weak key (Debian) No
Issuer Sectigo RSA Domain Validation Secure Server CA
AIA: http://crt.sectigo.com/SectigoRSADomainValidationSecureServerCA.crt
Signature algorithm SHA256withRSA
Extended Validation No
Certificate Transparency Yes (certificate)
OCSP Must Staple No
Revocation information OCSP
OCSP: http://ocsp.sectigo.com
Revocation status Good (not revoked)
DNS CAA Yes
policy host: domain.tld
issuewild: sectigo.com flags:0
issue: sectigo.com flags:0
Trusted Yes
Mozilla  Apple  Android  Java  Windows


Additional Certificates (if supplied)
Certificates provided 2 (3402 bytes)
Chain issues None
#2
Subject Sectigo RSA Domain Validation Secure Server CA
Fingerprint SHA256: 7fa4ff68ec04a99d7528d5085f94907f4d1dd1c5381bacdc832ed5c960214676
Pin SHA256: 4a6cPehI7OG6cuDZka5NDZ7FR8a60d3auda+sKfg4Ng=
Valid until Tue, 31 Dec 2030 23:59:59 UTC (expires in 6 years and 9 months)
Key RSA 2048 bits (e 65537)
Issuer USERTrust RSA Certification Authority
Signature algorithm SHA384withRSA