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    Jellyfin Forum Support Troubleshooting Windows App Connection Failure

     
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    Windows App Connection Failure

    Build
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    Posts: 4
    Threads: 1
    Joined: 2023 Jul
    Reputation: 0
    #1
    2023-07-28, 11:16 PM
    Windows App Version: 1.9.1 (Windows 11/Chocolatey)
    Android  App Version: 2.5.2 (F-Droid)
    Server Version: 10.8.10 (Docker w/ Traefik/Cloudflare/LetsEncrypt)

    The issue I am encountering is that the Windows Jellyfin client will not connect (Connection Failure - We're unable to connect to the selected server right now). I had the same problem with my android client until after I uninstalled the google play version and installed from the f-droid repos. The connection fails silently with no logs on the server. I never had any issues connecting from web clients (Firefox) or Finamp.

    The issue started to occur after I introduced cloudflare and its proxy/certificate handling into the mix, so certificate shenanigans are suspect. Through digging almost all day, I'm not much closer to resolving it on my windows client, and I'd call my android fix a bandaid if anything. SSL Labs doesn't seem to show anything currently wrong with my domain. I've attempted to remove all local data from my Windows Jellyfin client (~\AppData\Local) but reinstalls do not fix it.
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    Messages In This Thread
    Windows App Connection Failure - by Build - 2023-07-28, 11:16 PM
    RE: Windows App Connection Failure - by TheDreadPirate - 2023-07-28, 11:30 PM
    RE: Windows App Connection Failure - by Build - 2023-07-28, 11:57 PM
    RE: Windows App Connection Failure - by TheDreadPirate - 2023-07-29, 12:00 AM
    RE: Windows App Connection Failure - by Build - 2023-07-29, 12:06 AM
    RE: Windows App Connection Failure - by Build - 2023-07-29, 12:25 AM

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