2024-03-30, 04:32 PM
(This post was last modified: 2024-03-30, 04:58 PM by ndom91. Edited 3 times in total.)
Hey folks, so I can no longer login with the WebOS (LG) app anymore.. One day about 3 days ago I found myself logged out and when trying to log back in, I enter my jellyfin host URL (i.e. https://jellyfin.company.com), press continue, and then get bumped out to this LG-native looking screen that says "Unable to Load" "Error Code: -27".
The issue began happening on WebOS 22 (4.40.90), but I've since upgraded to 23 (13.30.55) and the issue persists. Some more relevant version numbers:
- Model: OLED48C27LA
- WebOS 23 13.30.55
- Jellyfin WebOS App Version: 1.2.2 (from 18.03.24)
- Jellyfin Server: 10.8.13
I've uninstalled and re-installed Jellyfin on the TV a few times. I can also confirm that everything else works on other clients like the browser on my PC or the Android client.
Looking into the logs, these two lines appear any time I try to re-add the server in the LG App, but unfortunately no more details:
Error screen after trying to re-add server:
![[Image: lg-jellyfin-error.jpg]](https://i.ibb.co/tYhbbXg/lg-jellyfin-error.jpg)
The issue began happening on WebOS 22 (4.40.90), but I've since upgraded to 23 (13.30.55) and the issue persists. Some more relevant version numbers:
- Model: OLED48C27LA
- WebOS 23 13.30.55
- Jellyfin WebOS App Version: 1.2.2 (from 18.03.24)
- Jellyfin Server: 10.8.13
I've uninstalled and re-installed Jellyfin on the TV a few times. I can also confirm that everything else works on other clients like the browser on my PC or the Android client.
Looking into the logs, these two lines appear any time I try to re-add the server in the LG App, but unfortunately no more details:
Code:
[2024-03-30 16:13:03.362 +00:00] [DBG] AuthenticationScheme: "CustomAuthentication" was not authenticated.
[2024-03-30 16:13:03.362 +00:00] [INF] "10.0.1.1/32": Using BindAddress "https://jellyfin.company.com":nullError screen after trying to re-add server:
Web Dev