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    Jellyfin Forum Support Troubleshooting SOLVED: Tonemapping on Intel HD 620 - Failed to get number of OpenCL platforms: -1001.

     
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    SOLVED: Tonemapping on Intel HD 620 - Failed to get number of OpenCL platforms: -1001.

    Tonemapping not working - Failed to get number of OpenCL platforms: -1001. Device creation failed: -19. Failed to set value 'opencl@va' for option 'init_hw_device': No such device Error parsing global options: No such device
    Black Bamba
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    Junior Member

    Posts: 2
    Threads: 0
    Joined: 2024 Apr
    Reputation: 0
    #6
    2024-04-01, 12:50 PM
    I am facing the same error but I am using the Jellyfin/Jellyfin:latest

    My OS:
    Code:
    Linux SamServer 6.8.1-arch1-1 #1 SMP PREEMPT_DYNAMIC Sat, 16 Mar 2024 17:15:35 +0000 x86_64 GNU/Linux

    My GPU:
    Code:
    00:02.0 VGA compatible controller: Intel Corporation HD Graphics 5500 (rev 09)

    Host --> vainfo:
    Code:
    Trying display: wayland
    Trying display: x11
    error: can't connect to X server!
    Trying display: drm
    vainfo: VA-API version: 1.21 (libva 2.21.0)
    vainfo: Driver version: Intel iHD driver for Intel(R) Gen Graphics - 24.2.0 ()
    vainfo: Supported profile and entrypoints
          VAProfileNone                  : VAEntrypointVideoProc
          VAProfileNone                  : VAEntrypointStats
          VAProfileMPEG2Simple            : VAEntrypointVLD
          VAProfileMPEG2Simple            : VAEntrypointEncSlice
          VAProfileMPEG2Main              : VAEntrypointVLD
          VAProfileMPEG2Main              : VAEntrypointEncSlice
          VAProfileH264Main              : VAEntrypointVLD
          VAProfileH264Main              : VAEntrypointEncSlice
          VAProfileH264Main              : VAEntrypointFEI
          VAProfileH264High              : VAEntrypointVLD
          VAProfileH264High              : VAEntrypointEncSlice
          VAProfileH264High              : VAEntrypointFEI
          VAProfileVC1Simple              : VAEntrypointVLD
          VAProfileVC1Main                : VAEntrypointVLD
          VAProfileVC1Advanced            : VAEntrypointVLD
          VAProfileJPEGBaseline          : VAEntrypointVLD
          VAProfileH264ConstrainedBaseline: VAEntrypointVLD
          VAProfileH264ConstrainedBaseline: VAEntrypointEncSlice
          VAProfileH264ConstrainedBaseline: VAEntrypointFEI
          VAProfileVP8Version0_3          : VAEntrypointVLD

    Host -->
    Code:
    ffmpeg -v verbose -init_hw_device vaapi=va:/dev/dri/renderD128 -init_hw_device opencl@va
    Code:
    ffmpeg version n6.1.1 Copyright (c) 2000-2023 the FFmpeg developers
      built with gcc 13.2.1 (GCC) 20230801
      configuration: --prefix=/usr --disable-debug --disable-static --disable-stripping --enable-amf --enable-avisynth --enable-cuda-llvm --enable-lto --enable-fontconfig --enable-frei0r --enable-gmp --enable-gnutls --enable-gpl --enable-ladspa --enable-libaom --enable-libass --enable-libbluray --enable-libbs2b --enable-libdav1d --enable-libdrm --enable-libfreetype --enable-libfribidi --enable-libgsm --enable-libharfbuzz --enable-libiec61883 --enable-libjack --enable-libjxl --enable-libmodplug --enable-libmp3lame --enable-libopencore_amrnb --enable-libopencore_amrwb --enable-libopenjpeg --enable-libopenmpt --enable-libopus --enable-libplacebo --enable-libpulse --enable-librav1e --enable-librsvg --enable-librubberband --enable-libsnappy --enable-libsoxr --enable-libspeex --enable-libsrt --enable-libssh --enable-libsvtav1 --enable-libtheora --enable-libv4l2 --enable-libvidstab --enable-libvmaf --enable-libvorbis --enable-libvpl --enable-libvpx --enable-libwebp --enable-libx264 --enable-libx265 --enable-libxcb --enable-libxml2 --enable-libxvid --enable-libzimg --enable-nvdec --enable-nvenc --enable-opencl --enable-opengl --enable-shared --enable-vapoursynth --enable-version3 --enable-vulkan
      libavutil      58. 29.100 / 58. 29.100
      libavcodec    60. 31.102 / 60. 31.102
      libavformat    60. 16.100 / 60. 16.100
      libavdevice    60.  3.100 / 60.  3.100
      libavfilter    9. 12.100 /  9. 12.100
      libswscale      7.  5.100 /  7.  5.100
      libswresample  4. 12.100 /  4. 12.100
      libpostproc    57.  3.100 / 57.  3.100
    [AVHWDeviceContext @ 0x5f70acd71500] libva: VA-API version 1.21.0
    [AVHWDeviceContext @ 0x5f70acd71500] libva: Trying to open /usr/lib/dri/iHD_drv_video.so
    [AVHWDeviceContext @ 0x5f70acd71500] libva: Found init function __vaDriverInit_1_21
    [AVHWDeviceContext @ 0x5f70acd71500] libva: va_openDriver() returns 0
    [AVHWDeviceContext @ 0x5f70acd71500] Initialised VAAPI connection: version 1.21
    [AVHWDeviceContext @ 0x5f70acd71500] VAAPI driver: Intel iHD driver for Intel(R) Gen Graphics - 24.2.0 ().
    [AVHWDeviceContext @ 0x5f70acd71500] Driver not found in known nonstandard list, using standard behaviour.
    [AVHWDeviceContext @ 0x5f70acd94680] 1.0: Intel(R) OpenCL Graphics / Intel(R) HD Graphics 5500
    [AVHWDeviceContext @ 0x5f70acd94680] Intel QSV to OpenCL mapping function found (clCreateFromVA_APIMediaSurfaceINTEL).
    [AVHWDeviceContext @ 0x5f70acd94680] Intel QSV in OpenCL acquire function found (clEnqueueAcquireVA_APIMediaSurfacesINTEL).
    [AVHWDeviceContext @ 0x5f70acd94680] Intel QSV in OpenCL release function found (clEnqueueReleaseVA_APIMediaSurfacesINTEL).
    Hyper fast Audio and Video encoder

    Docker container -->  /usr/lib/jellyfin-ffmpeg/vainfo
    Code:
    Trying display: drm
    libva info: VA-API version 1.20.0
    libva info: Trying to open /usr/lib/jellyfin-ffmpeg/lib/dri/iHD_drv_video.so
    libva info: Found init function __vaDriverInit_1_20
    libva info: va_openDriver() returns 0
    vainfo: VA-API version: 1.20 (libva 2.20.0)
    vainfo: Driver version: Intel iHD driver for Intel(R) Gen Graphics - 23.4.0 (05e4d0d)
    vainfo: Supported profile and entrypoints
          VAProfileNone                  : VAEntrypointVideoProc
          VAProfileNone                  : VAEntrypointStats
          VAProfileMPEG2Simple            : VAEntrypointVLD
          VAProfileMPEG2Simple            : VAEntrypointEncSlice
          VAProfileMPEG2Main              : VAEntrypointVLD
          VAProfileMPEG2Main              : VAEntrypointEncSlice
          VAProfileH264Main              : VAEntrypointVLD
          VAProfileH264Main              : VAEntrypointEncSlice
          VAProfileH264Main              : VAEntrypointFEI
          VAProfileH264High              : VAEntrypointVLD
          VAProfileH264High              : VAEntrypointEncSlice
          VAProfileH264High              : VAEntrypointFEI
          VAProfileVC1Simple              : VAEntrypointVLD
          VAProfileVC1Main                : VAEntrypointVLD
          VAProfileVC1Advanced            : VAEntrypointVLD
          VAProfileJPEGBaseline          : VAEntrypointVLD
          VAProfileH264ConstrainedBaseline: VAEntrypointVLD
          VAProfileH264ConstrainedBaseline: VAEntrypointEncSlice
          VAProfileH264ConstrainedBaseline: VAEntrypointFEI
          VAProfileVP8Version0_3          : VAEntrypointVLD

    Docker container -->
    Code:
    /usr/lib/jellyfin-ffmpeg/ffmpeg -v verbose -init_hw_device vaapi=va:/dev/dri/renderD128 -init_hw_device opencl@va
    Code:
    ffmpeg version 5.1.4-Jellyfin Copyright (c) 2000-2023 the FFmpeg developers
      built with gcc 10 (Debian 10.2.1-6)
      configuration: --prefix=/usr/lib/jellyfin-ffmpeg --target-os=linux --extra-libs=-lfftw3f --extra-version=Jellyfin --disable-doc --disable-ffplay --disable-ptx-compression --disable-static --disable-libxcb --disable-sdl2 --disable-xlib --enable-lto --enable-gpl --enable-version3 --enable-shared --enable-gmp --enable-gnutls --enable-chromaprint --enable-libdrm --enable-libass --enable-libfreetype --enable-libfribidi --enable-libfontconfig --enable-libbluray --enable-libmp3lame --enable-libopus --enable-libtheora --enable-libvorbis --enable-libopenmpt --enable-libdav1d --enable-libwebp --enable-libvpx --enable-libx264 --enable-libx265 --enable-libzvbi --enable-libzimg --enable-libfdk-aac --arch=amd64 --enable-libsvtav1 --enable-libshaderc --enable-libplacebo --enable-vulkan --enable-opencl --enable-vaapi --enable-amf --enable-libmfx --enable-ffnvcodec --enable-cuda --enable-cuda-llvm --enable-cuvid --enable-nvdec --enable-nvenc
      libavutil      57. 28.100 / 57. 28.100
      libavcodec    59. 37.100 / 59. 37.100
      libavformat    59. 27.100 / 59. 27.100
      libavdevice    59.  7.100 / 59.  7.100
      libavfilter    8. 44.100 /  8. 44.100
      libswscale      6.  7.100 /  6.  7.100
      libswresample  4.  7.100 /  4.  7.100
      libpostproc    56.  6.100 / 56.  6.100
    [AVHWDeviceContext @ 0x5d0776dd1cc0] libva: VA-API version 1.20.0
    [AVHWDeviceContext @ 0x5d0776dd1cc0] libva: Trying to open /usr/lib/jellyfin-ffmpeg/lib/dri/iHD_drv_video.so
    [AVHWDeviceContext @ 0x5d0776dd1cc0] libva: Found init function __vaDriverInit_1_20
    [AVHWDeviceContext @ 0x5d0776dd1cc0] libva: va_openDriver() returns 0
    [AVHWDeviceContext @ 0x5d0776dd1cc0] Initialised VAAPI connection: version 1.20
    [AVHWDeviceContext @ 0x5d0776dd1cc0] VAAPI driver: Intel iHD driver for Intel(R) Gen Graphics - 23.4.0 (05e4d0d).
    [AVHWDeviceContext @ 0x5d0776dd1cc0] Driver not found in known nonstandard list, using standard behaviour.
    [AVHWDeviceContext @ 0x5d0776df3a80] Failed to get number of OpenCL platforms: -1001.
    Device creation failed: -19.
    Failed to set value 'opencl@va' for option 'init_hw_device': No such device
    Error parsing global options: No such device
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    Messages In This Thread
    Tonemapping on Intel HD 620 - Failed to get number of OpenCL platforms: -1001. - by mscrp66 - 2024-02-25, 02:03 PM
    RE: Tonemapping on Intel HD 620 - Failed to get number of OpenCL platforms: -1001. - by TheDreadPirate - 2024-02-25, 02:45 PM
    RE: Tonemapping on Intel HD 620 - Failed to get number of OpenCL platforms: -1001. - by mscrp66 - 2024-02-25, 04:46 PM
    RE: Tonemapping on Intel HD 620 - Failed to get number of OpenCL platforms: -1001. - by TheDreadPirate - 2024-02-25, 05:00 PM
    RE: Tonemapping on Intel HD 620 - Failed to get number of OpenCL platforms: -1001. - by mscrp66 - 2024-02-27, 12:06 AM
    RE: Tonemapping on Intel HD 620 - Failed to get number of OpenCL platforms: -1001. - by Black Bamba - 2024-04-01, 12:50 PM
    RE: Tonemapping on Intel HD 620 - Failed to get number of OpenCL platforms: -1001. - by nyanmisaka - 2024-04-01, 12:56 PM
    RE: Tonemapping on Intel HD 620 - Failed to get number of OpenCL platforms: -1001. - by Black Bamba - 2024-04-01, 02:13 PM

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