2024-04-05, 10:38 PM
(This post was last modified: 2024-04-05, 10:39 PM by TheDreadPirate. Edited 2 times in total.)
The video is Dolby Vision Profile 7.6. It is transcoding to HEVC with an SDR color space but it is retaining the DV7.6 side channel data. I am betting that this is causing the issue, the DV side channel data, since only bluray player support the 7.6 profile.
As a workaround, try turning off "Allow encoding in HEVC format" in Dashboard > Playback on the server. I think it should discard the DV 7.6 side channel if it is transcoded to H264.
As a workaround, try turning off "Allow encoding in HEVC format" in Dashboard > Playback on the server. I think it should discard the DV 7.6 side channel if it is transcoded to H264.