2023-08-03, 05:19 PM
Hi, all.
I've had Jellyfin running on my Synology NAS for a little over a year. I love it and it plays 99.9% of whatever I throw at it without issue. I would like some help troubleshooting the occasional one-off I get where it /doesn't/ play media.
My setup is as follows:
- Jellyfin server on Synology DS920+
- Intel 8100t w/ 32gb mini PC attached to NAS and Smart TV
- I use the 'Jellyfin Media Player' app on the mini PC to play videos.
The below is a copy/paste example of Jellyfin's logs when I tried playing a file today through Jellyfin Media Player (JMP). Trying to play the file resulted in JMP freezing. I should note that the file opens fine playing locally with VLC and it even plays seamlessly while accessing Jellyfin through a browser (Brave or Firefox):
[2023-08-03 10:09:30.506 -07:00] [INF] [188] Jellyfin.Api.Helpers.MediaInfoHelper: User policy for "user". EnablePlaybackRemuxing: True EnableVideoPlaybackTranscoding: True EnableAudioPlaybackTranscoding: True
[2023-08-03 10:09:30.506 -07:00] [INF] [188] Jellyfin.Api.Helpers.MediaInfoHelper: StreamBuilder.BuildVideoItem( Profile="Jellyfin Media Player", Path="/data/movies/Nefarious (2023)/Nefarious (2023).mkv", AudioStreamIndex=null, SubtitleStreamIndex=null ) => ( PlayMethod=DirectPlay, TranscodeReason=0 ) "media
videos/6418ffc1-f985-274c-af16-500a36e9a753/stream.mkv?MediaSourceId=6418ffc1f985274caf16500a36e9a753&Static=true&VideoCodec=h264&AudioCodec=ac3&AudioStreamIndex=1&api_key=<token>&SubtitleMethod=Encode&Tag=a52e1127be73888b7a36412567b35040"
I've had Jellyfin running on my Synology NAS for a little over a year. I love it and it plays 99.9% of whatever I throw at it without issue. I would like some help troubleshooting the occasional one-off I get where it /doesn't/ play media.
My setup is as follows:
- Jellyfin server on Synology DS920+
- Intel 8100t w/ 32gb mini PC attached to NAS and Smart TV
- I use the 'Jellyfin Media Player' app on the mini PC to play videos.
The below is a copy/paste example of Jellyfin's logs when I tried playing a file today through Jellyfin Media Player (JMP). Trying to play the file resulted in JMP freezing. I should note that the file opens fine playing locally with VLC and it even plays seamlessly while accessing Jellyfin through a browser (Brave or Firefox):
[2023-08-03 10:09:30.506 -07:00] [INF] [188] Jellyfin.Api.Helpers.MediaInfoHelper: User policy for "user". EnablePlaybackRemuxing: True EnableVideoPlaybackTranscoding: True EnableAudioPlaybackTranscoding: True
[2023-08-03 10:09:30.506 -07:00] [INF] [188] Jellyfin.Api.Helpers.MediaInfoHelper: StreamBuilder.BuildVideoItem( Profile="Jellyfin Media Player", Path="/data/movies/Nefarious (2023)/Nefarious (2023).mkv", AudioStreamIndex=null, SubtitleStreamIndex=null ) => ( PlayMethod=DirectPlay, TranscodeReason=0 ) "media
videos/6418ffc1-f985-274c-af16-500a36e9a753/stream.mkv?MediaSourceId=6418ffc1f985274caf16500a36e9a753&Static=true&VideoCodec=h264&AudioCodec=ac3&AudioStreamIndex=1&api_key=<token>&SubtitleMethod=Encode&Tag=a52e1127be73888b7a36412567b35040"