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    Jellyfin Forum Support Troubleshooting SOLVED: Scan media library stuck at 0.0% and playback stops at random.

     
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    SOLVED: Scan media library stuck at 0.0% and playback stops at random.

    Nihalvm
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    Junior Member

    Posts: 16
    Threads: 3
    Joined: 2023 Aug
    Reputation: 0
    Country:Australia
    #7
    2024-04-25, 11:35 AM
    (2024-04-08, 01:20 PM)TheDreadPirate Wrote: Can you enable debug logging and replicate the problem?

    https://jellyfin.org/docs/general/admini...ug-logging

    Stop jellyfin, rename your current jellyfin log, enable debug logging, replicate the problem, post to our git hub.

    https://github.com/jellyfin/jellyfin/issues

    I don't see an issue that is an exact match for yours, but I'm aware of other library scan related bugs.

    @TheDreadPirate Not sure if you get a notification for a thread this old OR should I create a new thread. 
    The scans are completing as per normal now,  but the playback issue still remains.

    A couple of changes since the last message. 
    1. I have enabled debug logging. How do I know if its active or not?
    2. I wasn't sure if it was my system that was the issue.  I moved to a new system with i5 9500T processor and started using Intel QSV. However the random stops still remains. This was not a new install, but just a migration of a backup.
    3. When the playback stops on TV, I cannot access the web UI either. I sometimes get a error page saying server cannot be accessed. However a ping/SSH to the server address works. WebUI starts to respond after a couple of mins and playback also resumes.

    Jellyfin log around the time when the playback stops and UI is inaccessible:

    Code:
    [2024-04-25 20:35:33.970 +10:00] [INF] Sending ForceKeepAlive message to 1 inactive WebSockets.
    [2024-04-25 20:35:57.476 +10:00] [INF] Lost 2 WebSockets.
    [2024-04-25 20:39:05.009 +10:00] [INF] Stopping directory watching for path "/mnt/truenas/media/Movies"
    [2024-04-25 20:39:05.010 +10:00] [INF] Stopping directory watching for path "/mnt/truenas/media/tvshows"
    [2024-04-25 20:39:05.011 +10:00] [INF] Validating media library
    [2024-04-25 20:39:05.053 +10:00] [WRN] Library folder "/var/lib/jellyfin/data/playlists" is inaccessible or empty, skipping
    [2024-04-25 20:39:05.065 +10:00] [INF] Creating image collage and saving to "/mnt/truenas/jellyfin/cache/temp/7d3c94488e8543c1bfaacf0e698e30e5.png"
    [2024-04-25 20:39:05.407 +10:00] [INF] Completed creation of image collage and saved to "/mnt/truenas/jellyfin/cache/temp/7d3c94488e8543c1bfaacf0e698e30e5.png"
    [2024-04-25 20:39:06.064 +10:00] [WRN] Library folder "/var/lib/jellyfin/data/playlists" is inaccessible or empty, skipping
    [2024-04-25 20:40:21.027 +10:00] [INF] Playback stopped reported by app "Android TV" "0.16.8" playing "Moana". Stopped at "4210588" ms
    [2024-04-25 20:40:27.038 +10:00] [INF] WS "10.0.0.23" closed
    [2024-04-25 20:40:43.353 +10:00] [ERR] Error processing request: "Unexpected end of request content". URL "POST" "/Sessions/Playing/Progress".
    [2024-04-25 20:40:43.365 +10:00] [ERR] Error processing request: "Unexpected end of request content". URL "POST" "/Sessions/Playing/Progress".
    [2024-04-25 20:40:43.438 +10:00] [ERR] Error processing request: "Unexpected end of request content". URL "POST" "/Sessions/Playing/Progress".
    [2024-04-25 20:40:43.442 +10:00] [ERR] Error processing request: "Unexpected end of request content". URL "POST" "/Sessions/Playing/Progress".
    [2024-04-25 20:40:43.459 +10:00] [ERR] Error processing request: "Unexpected end of request content". URL "POST" "/Sessions/Playing/Progress".
    [2024-04-25 20:40:43.465 +10:00] [ERR] Error processing request: "Unexpected end of request content". URL "POST" "/Sessions/Playing/Progress".
    [2024-04-25 20:40:43.466 +10:00] [ERR] Error processing request: "Unexpected end of request content". URL "POST" "/Sessions/Playing/Progress".
    [2024-04-25 20:40:43.583 +10:00] [INF] WS "10.0.0.23" request
    [2024-04-25 20:40:43.589 +10:00] [ERR] Error processing request: "Unexpected end of request content". URL "POST" "/Sessions/Playing/Progress".
    [2024-04-25 20:40:43.599 +10:00] [ERR] Error processing request: "Unexpected end of request content". URL "POST" "/Sessions/Playing/Progress".
    [2024-04-25 20:40:43.620 +10:00] [ERR] Error processing request: "Unexpected end of request content". URL "POST" "/Sessions/Playing/Progress".
    [2024-04-25 20:40:43.748 +10:00] [ERR] Error processing request: "Unexpected end of request content". URL "POST" "/Sessions/Playing/Progress".
    [2024-04-25 20:40:43.770 +10:00] [ERR] Error processing request: "Unexpected end of request content". URL "POST" "/Sessions/Playing/Progress".
    [2024-04-25 20:40:43.887 +10:00] [ERR] Error processing request: "Unexpected end of request content". URL "POST" "/Sessions/Playing/Progress".
    [2024-04-25 20:40:43.891 +10:00] [ERR] Error processing request: "Unexpected end of request content". URL "POST" "/Sessions/Playing/Progress".
    [2024-04-25 20:40:43.895 +10:00] [ERR] Error processing request: "Unexpected end of request content". URL "POST" "/Sessions/Playing/Progress".
    [2024-04-25 20:40:43.923 +10:00] [ERR] Error processing request: "Unexpected end of request content". URL "POST" "/Sessions/Playing/Progress".
    [2024-04-25 20:40:44.049 +10:00] [ERR] Error processing request: "Unexpected end of request content". URL "POST" "/Sessions/Playing/Progress".
    [2024-04-25 20:40:44.073 +10:00] [ERR] Error processing request: "Unexpected end of request content". URL "POST" "/Sessions/Playing/Progress".
    [2024-04-25 20:40:44.201 +10:00] [ERR] Error processing request: "Unexpected end of request content". URL "POST" "/Sessions/Playing/Progress".
    [2024-04-25 20:40:44.228 +10:00] [ERR] Error processing request: "Unexpected end of request content". URL "POST" "/Sessions/Playing/Progress".
    [2024-04-25 20:40:44.352 +10:00] [ERR] Error processing request: "Unexpected end of request content". URL "POST" "/Sessions/Playing/Progress".
    [2024-04-25 20:40:44.497 +10:00] [ERR] Error processing request: "Unexpected end of request content". URL "POST" "/Sessions/Playing/Progress".
    [2024-04-25 20:40:44.651 +10:00] [ERR] Error processing request: "Unexpected end of request content". URL "POST" "/Sessions/Playing/Progress".
    [2024-04-25 20:40:44.678 +10:00] [ERR] Error processing request: "Unexpected end of request content". URL "POST" "/Sessions/Playing/Progress".
    [2024-04-25 20:40:44.797 +10:00] [ERR] Error processing request: "Unexpected end of request content". URL "POST" "/Sessions/Playing/Progress".
    [2024-04-25 20:40:44.823 +10:00] [ERR] Error processing request: "Unexpected end of request content". URL "POST" "/Sessions/Playing/Progress".
    [2024-04-25 20:40:44.955 +10:00] [ERR] Error processing request: "Unexpected end of request content". URL "POST" "/Sessions/Playing/Progress".
    [2024-04-25 20:40:44.972 +10:00] [ERR] Error processing request: "Unexpected end of request content". URL "POST" "/Sessions/Playing/Progress".
    [2024-04-25 20:40:45.095 +10:00] [ERR] Error processing request: "Unexpected end of request content". URL "POST" "/Sessions/Playing/Progress".
    [2024-04-25 20:40:45.100 +10:00] [ERR] Error processing request: "Unexpected end of request content". URL "POST" "/Sessions/Playing/Progress".
    [2024-04-25 20:40:45.122 +10:00] [ERR] Error processing request: "Unexpected end of request content". URL "POST" "/Sessions/Playing/Progress".
    [2024-04-25 20:40:45.247 +10:00] [ERR] Error processing request: "Unexpected end of request content". URL "POST" "/Sessions/Playing/Progress".
    [2024-04-25 20:40:45.253 +10:00] [ERR] Error processing request: "Unexpected end of request content". URL "POST" "/Sessions/Playing/Progress".
    [2024-04-25 20:40:45.272 +10:00] [ERR] Error processing request: "Unexpected end of request content". URL "POST" "/Sessions/Playing/Progress".
    [2024-04-25 20:40:45.425 +10:00] [ERR] Error processing request: "Unexpected end of request content". URL "POST" "/Sessions/Playing/Progress".
    [2024-04-25 20:40:45.545 +10:00] [ERR] Error processing request: "Unexpected end of request content". URL "POST" "/Sessions/Playing/Progress".
    [2024-04-25 20:40:45.576 +10:00] [ERR] Error processing request: "Unexpected end of request content". URL "POST" "/Sessions/Playing/Progress".
    [2024-04-25 20:40:45.696 +10:00] [ERR] Error processing request: "Unexpected end of request content". URL "POST" "/Sessions/Playing/Progress".
    [2024-04-25 20:40:45.855 +10:00] [ERR] Error processing request: "Unexpected end of request content". URL "POST" "/Sessions/Playing/Progress".
    [2024-04-25 20:40:45.999 +10:00] [ERR] Error processing request: "Unexpected end of request content". URL "POST" "/Sessions/Playing/Progress".
    [2024-04-25 20:40:46.149 +10:00] [ERR] Error processing request: "Unexpected end of request content". URL "POST" "/Sessions/Playing/Progress".
    [2024-04-25 20:40:46.308 +10:00] [ERR] Error processing request: "Unexpected end of request content". URL "POST" "/Sessions/Playing/Progress".
    [2024-04-25 20:40:46.449 +10:00] [ERR] Error processing request: "Unexpected end of request content". URL "POST" "/Sessions/Playing/Progress".
    [2024-04-25 20:40:46.751 +10:00] [ERR] Error processing request: "Unexpected end of request content". URL "POST" "/Sessions/Playing/Progress".
    [2024-04-25 20:40:59.165 +10:00] [INF] "Scan Media Library" Completed after 1 minute(s) and 54 seconds
    [2024-04-25 20:41:00.081 +10:00] [INF] Watching directory "/mnt/truenas/media/Movies"
    [2024-04-25 20:41:00.158 +10:00] [INF] Watching directory "/mnt/truenas/media/tvshows"
    [2024-04-25 20:41:02.814 +10:00] [INF] WS "10.0.0.23" closed
    [2024-04-25 20:41:03.800 +10:00] [INF] WS "10.0.0.23" request
    [2024-04-25 20:43:27.803 +10:00] [INF] Sending ForceKeepAlive message to 1 inactive WebSockets.
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    Messages In This Thread
    Scan media library stuck at 0.0% and playback stops at random. - by Nihalvm - 2024-04-08, 12:33 AM
    RE: Scan media library stuck at 0.0% and playback stops at random. - by TheDreadPirate - 2024-04-08, 12:53 AM
    RE: Scan media library stuck at 0.0% and playback stops at random. - by Nihalvm - 2024-04-08, 10:51 AM
    RE: Scan media library stuck at 0.0% and playback stops at random. - by Nihalvm - 2024-04-08, 02:54 AM
    RE: Scan media library stuck at 0.0% and playback stops at random. - by TheDreadPirate - 2024-04-08, 01:20 PM
    RE: Scan media library stuck at 0.0% and playback stops at random. - by Nihalvm - 2024-04-09, 04:51 AM
    RE: Scan media library stuck at 0.0% and playback stops at random. - by Nihalvm - 2024-04-25, 11:35 AM
    RE: Scan media library stuck at 0.0% and playback stops at random. - by Nihalvm - 2024-04-25, 11:44 AM
    RE: Scan media library stuck at 0.0% and playback stops at random. - by TheDreadPirate - 2024-04-25, 08:11 PM
    RE: Scan media library stuck at 0.0% and playback stops at random. - by Nihalvm - 2024-04-26, 11:29 AM
    RE: Scan media library stuck at 0.0% and playback stops at random. - by TheDreadPirate - 2024-04-26, 01:19 PM
    RE: Scan media library stuck at 0.0% and playback stops at random. - by Topomov - 2024-04-26, 06:04 PM
    RE: Scan media library stuck at 0.0% and playback stops at random. - by Nihalvm - 2024-04-27, 09:09 AM
    RE: Scan media library stuck at 0.0% and playback stops at random. - by TheDreadPirate - 2024-04-27, 11:20 PM

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