2023-08-03, 10:44 PM
I have been using Jellyfin for a few months now, and everything has gone pretty well. I have a main TV that I use in my house, which is the LG brand, and that's the main device I watch Jellyfin on. For whatever reason, about a week ago, completely randomly with no Input Jellyfin just stops working. I was watching one movie, and then once turning on the next it started having this problem.
Every 2-3 minutes of playing a movie, it can also be paused, Jellyfin shuts down and restarts, putting me back on the home screen. I get a message on the TV "We had to restart this app to free cache", or something along those lines. It has really bugged me, and I basically can't watch anything on it anymore. Every other device works fine with Jellyfin, that TV is the only device I'm having issues with. I don't have any other LG TV's to try it with, so I don't know if this is a widespread problem or not.
Anyway, I've tried disabling background app refreshes, changing different settings it says to change online, restarting the TV, and even giving the TV a factory reset. I've done everything I can find online except call customer support and/or get a replacement. It starts to make me wonder if the problem is on the server side. Nothing suspicious. The dashboard has it playing as normal and then JellyFin sees the client exiting. Nothing suspicious in the encoding logs. I'm pulling my hair out, this is very bothersome. Is there anything I'm missing? I need a fix! Thanks.
Every 2-3 minutes of playing a movie, it can also be paused, Jellyfin shuts down and restarts, putting me back on the home screen. I get a message on the TV "We had to restart this app to free cache", or something along those lines. It has really bugged me, and I basically can't watch anything on it anymore. Every other device works fine with Jellyfin, that TV is the only device I'm having issues with. I don't have any other LG TV's to try it with, so I don't know if this is a widespread problem or not.
Anyway, I've tried disabling background app refreshes, changing different settings it says to change online, restarting the TV, and even giving the TV a factory reset. I've done everything I can find online except call customer support and/or get a replacement. It starts to make me wonder if the problem is on the server side. Nothing suspicious. The dashboard has it playing as normal and then JellyFin sees the client exiting. Nothing suspicious in the encoding logs. I'm pulling my hair out, this is very bothersome. Is there anything I'm missing? I need a fix! Thanks.