New system boots with a380 GPU wedged and will not playback video

[aj_pinner]

Hi TheDreadPirate I was hoping to hear from you since I saw you commenting on other Intel ARC threads, thanks for replying. I have a few questions for you that might help me narrow down the issue since we have the same GPU and a similar setup. I picked the hardware based Jellyfin recommendations but I am not having much luck so far.

No I only have the A380. I bought an F series processor so I only have the GPU for all video. This build is just for jellyfin.

Initially it looked like 20% of the boots returned the GPU Wedged error. I wrote a startup script that would look at the kenel log and reboot if it saw the GPU wedged message but now its happening on every boot so caught in a boot loop.

I realize that I may have made a config mistake, in the Intel GPU instructions here:

Configure And Verify LP Mode On Linux

"This also applies to the bleeding edge hardware such as 12th Gen Intel processors, ARC GPU and newer but step 2 should be skipped."

So the instructions describe skipping step 2 which is adding a kernel module with this argument:

Code:

sudo sh -c "echo 'options i915 enable_guc=2' >> /etc/modprobe.d/i915.conf"
sudo update-initramfs -u && sudo update-grub

Once I realized this, I removed the i915.conf file and ran:

Code:

sudo update-initramfs -u && sudo update-grub

again, can you confirm that doing this would have updated the kernel again and removed the options i915 enable_guc=2 from the kernel or could this be responsible for the problems I am having? I have limited knowledge of this area.

I ran the sudo apt update && sudo apt install -y firmware-linux-nonfree to install the latest driver, if I want to uninstall this driver and revert to the original driver, will hardware encoding work with this GPU? Does the HUC firmware exist int the 6.5.0-28-generic kernel or do we definately need this new driver?

Another thing I was curious about is the fan on this GPU, most of the time it does not spin. Every 20-30 seconds or so it will spin for 10 seconds and then stop. If I do boot into a good state, even if it is transcoding, the fan does spins more often and longer but it still keeps stopping, is this normal? Does yours do this? I saw a post on reddit of a user who described rewiring his fan because it was doing something similar but couldn't find and more info.

Also, I don't know how to get the GPU temperature on Linux 22.04. The intel_gpu_top tool does not show temperature. Is there a way to do it?

Thanks.