Playback Error - Client isn't compatible

[TheDreadPirate]

@TheDreadPirate, thank you for your help. After swapping out Jellyfin Mobile (iOS) for Swiftfin, my videos play. They're also playing normally on the Swiftfin app for tvOS. However, I cannot get them to play within my PC's web browser (both Firefox and Chrome).

Attached is the codec as shown by VLC and the FFmpeg Transcode log. Any idea why videos aren't working on web browser?

Thank you.

Jellyfin can't see your Intel GPU/iGPU.  It is trying to transcode from HEVC to, probably, H264 (better support in those browsers).  Make sure all the drivers are installed and, if you are using docker, that you are passing the GPU into the container.

https://jellyfin.org/docs/general/admini...nux-setups