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    Jellyfin Forum Support Troubleshooting SOLVED: Google Chrome Won't Play HEVC Video

     
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    SOLVED: Google Chrome Won't Play HEVC Video

    Google Chrome and Android App Won't Play HEVC Video
    Winthryth
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    Junior Member

    Posts: 14
    Threads: 2
    Joined: 2024 May
    Reputation: 1
    Country:United States
    #7
    2024-05-24, 05:10 PM
    (2024-05-24, 03:10 PM)TheDreadPirate Wrote: There doesn't appear to be a way to explicitly exclude HEVC playback.

    Try this, only for testing.

    Type in
    Code:
    chrome://flags"
    and search for "Hardware-accelerated video decode".  Flip that to disabled, restart Chrome, try playing your video again.  What happens.

    Edit:  Had to make it a code block because of the freakin emojis.

    Chrome was currently set to enabled, switched to disabled but it had no effect.


    (2024-05-24, 03:22 PM)TheDreadPirate Wrote:
    (2024-05-24, 03:17 PM)Efficient_Good_5784 Wrote: Chrome will only direct play HEVC as long as it's in a MP4 container. If your HEVC videos are in MKV containers it will require a transcode.

    The problem is that it isn't transcoding for some reason.

    You can also try turning on debug logging.  That will write to the server log what the client says it can play.

    I am having trouble finding my Configuration Directory. Do you know where it is located for the official Ubuntu Jellyfin deb?
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    Messages In This Thread
    Google Chrome Won't Play HEVC Video - by Winthryth - 2024-05-24, 02:35 PM
    RE: Google Chrome Won't Play HEVC Video - by TheDreadPirate - 2024-05-24, 02:38 PM
    RE: Google Chrome Won't Play HEVC Video - by Winthryth - 2024-05-24, 02:50 PM
    RE: Google Chrome Won't Play HEVC Video - by TheDreadPirate - 2024-05-24, 03:10 PM
    RE: Google Chrome Won't Play HEVC Video - by Efficient_Good_5784 - 2024-05-24, 03:17 PM
    RE: Google Chrome Won't Play HEVC Video - by TheDreadPirate - 2024-05-24, 03:22 PM
    RE: Google Chrome Won't Play HEVC Video - by Winthryth - 2024-05-24, 05:10 PM
    RE: Google Chrome Won't Play HEVC Video - by TheDreadPirate - 2024-05-24, 05:15 PM
    RE: Google Chrome Won't Play HEVC Video - by Winthryth - 2024-05-24, 05:52 PM
    RE: Google Chrome Won't Play HEVC Video - by TheDreadPirate - 2024-05-24, 06:07 PM
    RE: Google Chrome Won't Play HEVC Video - by Winthryth - 2024-05-24, 07:08 PM

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