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    Jellyfin Forum Support Troubleshooting [HELP]

     
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    [HELP]

    Playback Error Playback failed because the media is not supported by this client.
    bombz
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    Junior Member

    Posts: 2
    Threads: 1
    Joined: 2024 May
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    #1
    2024-05-25, 02:19 PM
    Hello, 

    Previously running Jellyfin 10.8.11, 10.8.13 there were no concerns with playback of live TV. However since updating to 10.9.2 everything but live TV is operational. 
    It seems like collections and playlists have a bug with 10.9.# if I am understanding this correctly?

    Looking for some assistance as when changing any of the transcoding options within Jellyfin 10.9.# does not seem to address the issue. 
    I reconfirmed that 10.8.# by rolling back to this version to test with.
    • The playback error <screen attached> happens on all browsers, as well as Android phone.
    • Please see the log file below of when live tv is attempted to be played and shows the error on 10.9.2
    • https://paste.ee/p/QG3eS

    Thank you.


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    Messages In This Thread
    [HELP] - by bombz - 2024-05-25, 02:19 PM
    RE: [HELP] - by TheDreadPirate - 2024-05-25, 04:37 PM
    RE: [HELP] - by bombz - 2024-05-25, 06:48 PM

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