2024-06-16, 12:19 AM
(This post was last modified: 2024-06-16, 12:29 AM by DougS2K. Edited 1 time in total.)
Since upgrading my server to 10.9.6 I've been having issues with some TV show episodes not wanting to play. Some of my users (Roku) were also experiencing issues but updating my Nvidia drivers to 552.44 (GTX 1070 Ti) has fixed it for them but I'm still personally experiencing issues using Tizen, Android, Apple, and Jellyfin Media Player, all of which are running the latest version. I'm getting the message that "The client isn't compatible with the media and the server isn't sending a compatible media format" and I'm not sure why. It's transcoding and sending to my Roku users fine but not to myself on the aforementioned other clients. Any suggestions or thoughts on how to fix this?
Error message. https://drive.google.com/file/d/1rD6etcH...drive_link
Transcoding settings can be seen here. https://imgur.com/a/TkJnuP7
The following is an ffmpeg log from an actual working episode that one of my users was watching via Roku but I can't include an ffmpeg log of a non working episodes as the episodes that won't play don't appear to be generating logs when the incompatible format error appears. Not sure if it's any help or not but I've included it anyways. https://pastebin.com/02EGnjFQ
Error message. https://drive.google.com/file/d/1rD6etcH...drive_link
Transcoding settings can be seen here. https://imgur.com/a/TkJnuP7
The following is an ffmpeg log from an actual working episode that one of my users was watching via Roku but I can't include an ffmpeg log of a non working episodes as the episodes that won't play don't appear to be generating logs when the incompatible format error appears. Not sure if it's any help or not but I've included it anyways. https://pastebin.com/02EGnjFQ