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    Jellyfin Forum Support Troubleshooting Playback error on some episodes.

     
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    Playback error on some episodes.

    Playback error on some episodes.
    DougS2K
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    Junior Member

    Posts: 12
    Threads: 1
    Joined: 2024 Jun
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    #7
    2024-06-17, 04:51 PM (This post was last modified: 2024-06-17, 04:57 PM by DougS2K. Edited 2 times in total.)
    (2024-06-17, 02:07 PM)TheDreadPirate Wrote: On Android you click on your profile icon in the top right, then Client Settings.  There is a setting to switch between the web player and the integrated player (exoplayer).

    In future versions of our Android app it should default to integrated.


    I don't see anything wrong in your ffmpeg or server logs.

    Backing up a bit.  I forgot to actually look at your transcode settings.

    Your GPU cannot encode AV1 so uncheck that.  It also can't DECODE VP9 10-bit nor AV1.  I don't think this is the cause of your problems since the media you've played isn't VP9 10-bit and the transcodes are output as HEVC.

    https://developer.nvidia.com/video-encod...matrix-new

    Try unchecking HEVC encoding for testing.
    I was messing around in the transcode settings trying to get it to play so I enabled all transcoding types to no avail. That's why they were all enabled in that image though. I tried the following settings adjustments on Android and while it's not showing the error message any more, it's still not playing but it's also not generating anything in the logs either. When I try to play it, it goes to the player screen but won't actually play no matter how many times I press play. Still same error message on Tizen and Jellyfin Media Player though. 

    Images of adjustments applied plus episode I'm trying to play and what happens when I hit play on Android: https://imgur.com/a/Zfs6a70

    Text file containing the media info of one of the episodes that won't play: https://drive.google.com/file/d/10N2ubEp...sp=sharing
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    Messages In This Thread
    Playback error on some episodes. - by DougS2K - 2024-06-16, 12:19 AM
    RE: Playback error on some episodes. - by TheDreadPirate - 2024-06-16, 04:45 PM
    RE: Playback error on some episodes. - by DougS2K - 2024-06-16, 07:59 PM
    RE: Playback error on some episodes. - by TheDreadPirate - 2024-06-17, 01:04 AM
    RE: Playback error on some episodes. - by DougS2K - 2024-06-17, 01:51 AM
    RE: Playback error on some episodes. - by TheDreadPirate - 2024-06-17, 02:07 PM
    RE: Playback error on some episodes. - by DougS2K - 2024-06-17, 04:51 PM
    RE: Playback error on some episodes. - by TheDreadPirate - 2024-06-17, 07:14 PM
    RE: Playback error on some episodes. - by DougS2K - 2024-06-17, 11:07 PM
    RE: Playback error on some episodes. - by TheDreadPirate - 2024-06-18, 03:03 PM
    RE: Playback error on some episodes. - by DougS2K - 2024-06-18, 04:16 PM
    RE: Playback error on some episodes. - by TheDreadPirate - 2024-06-18, 04:26 PM
    RE: Playback error on some episodes. - by DougS2K - 2024-06-18, 04:40 PM
    RE: Playback error on some episodes. - by TheDreadPirate - 2024-06-18, 05:14 PM
    RE: Playback error on some episodes. - by DougS2K - 2024-06-18, 05:25 PM
    RE: Playback error on some episodes. - by TheDreadPirate - 2024-06-18, 06:25 PM
    RE: Playback error on some episodes. - by DougS2K - 2024-06-18, 09:06 PM
    RE: Playback error on some episodes. - by TheDreadPirate - 2024-06-18, 09:19 PM
    RE: Playback error on some episodes. - by DougS2K - 2024-06-19, 12:00 AM
    RE: Playback error on some episodes. - by TheDreadPirate - 2024-06-19, 02:04 AM
    RE: Playback error on some episodes. - by DougS2K - 2024-06-19, 09:54 AM
    RE: Playback error on some episodes. - by theguymadmax - 2024-06-19, 02:08 AM
    RE: Playback error on some episodes. - by DougS2K - 2024-06-19, 07:30 PM

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