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    Jellyfin Forum Support Troubleshooting SOLVED: Genres and Collections empty on second user account

     
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    SOLVED: Genres and Collections empty on second user account

    farmerdave
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    Country:Australia
    #1
    2024-06-19, 10:08 PM (This post was last modified: 2024-06-21, 09:58 PM by farmerdave. Edited 1 time in total.)
    I've got a Jellyfin server on a Linux host. I use the docker containers jellyfin/jellyfin, currently version 10.9.6.
    My library consists of mainly Movies and TV shows, and the metadata for all of these was collected using MediaElch and I have individual .nfo files for everything (movies and episodes).
    I use the plugin TMDb Box Sets for collections, and in the Movie Library I have the 'automatically add to collection' button toggled to off. My library has Movies, TV Shows, Documentaries, Collections.

    I have two Jellyfin users setup, one is mine with all the admin privileges, and a second non-privileged one for the kids. For the second user I use a whitelist under Parental Controls, via a specific tag I have added to the kid's movies and shows.
    For my admin user, it all works great on every player. I use Jellyfin Media Player, a web browser, and two Fire TV sticks. Specifically, I have many collections and these are accessible either from the Home page as a separate option under 'My Media', and also available if I first navigate to Movies and then across the top tabs I can choose collections. Here I can also choose Genres and its fully populated.

    However, for the second non-privileged account all of the movies I have tagged are shown in the movie library navigation page, however the collections and genres are empty.

    For Collections I see "Nothing here. Collections allow you to enjoy personalized groupings of Movies, Series, and Albums. Click the '+' button to start creating collections."
    For Genres I see a screen with "Nothing here. Enable some metadata providers to pull genres from the internet."

    If I pick any single Movie that shouldn't be part of a collection (determined by my admin user account) and go to it's information page, the information page loads and the movie can play. If I try to navigate to a movie that should be part of a collection (according to my admin account), the whole page fails to load. I can't play any Movies that are within collections, no matter which media player I use.
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    Messages In This Thread
    Genres and Collections empty on second user account - by farmerdave - 2024-06-19, 10:08 PM
    RE: Genres and Collections empty on second user account - by Cognicom - 2024-06-20, 02:42 AM
    RE: Genres and Collections empty on second user account - by farmerdave - 2024-06-20, 07:06 AM
    RE: Genres and Collections empty on second user account - by farmerdave - 2024-06-20, 08:00 AM
    RE: Genres and Collections empty on second user account - by Efficient_Good_5784 - 2024-06-20, 11:50 AM
    RE: Genres and Collections empty on second user account - by farmerdave - 2024-06-20, 08:27 PM

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