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    Jellyfin Forum Support Troubleshooting Media Scanning & Identification TV show metadata not loading; previously deleting files

     
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    TV show metadata not loading; previously deleting files

    mwl
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    Posts: 9
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    Joined: 2024 Jun
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    Country:United Kingdom
    #1
    2024-06-20, 10:55 PM
    Windows Server Core, running 10.9.6 from the ZIP package.

    I recently added a season to a show, and found that when I updated the library, Jellyfin (10.9.3) was deleting it shortly after adding it.  After updating to 10.9.6, it's no longer deleting the files, but it's still not adding the season to the library.  (Or, rather, it appears to be adding it then removing it again.)

    Debug log: https://pastebin.com/AZkaKmS5

    I had hoped that maybe the debug log might include the request and payload so I could verify whether it was a networking issue local to the box itself, but it doesn't, so I'm not really sure how to go about troubleshooting this.  Googling the exact error message ("Episode Query returned null" in quotes) yielded no results.

    This is the message I think is reflecting the issue:
    Code:
    [2024-06-20 23:32:21.917 +01:00] [DBG] [21] Jellyfin.Plugin.Tvdb.Providers.TvdbMissingEpisodeProvider: "OnProviderManagerRefreshComplete": Try Refreshing for Item "Invincible (2021)" "MediaBrowser.Controller.Entities.TV.Series"
    [2024-06-20 23:32:21.919 +01:00] [DBG] [21] Jellyfin.Plugin.Tvdb.Providers.TvdbMissingEpisodeProvider: "OnProviderManagerRefreshComplete": Refreshing Series "Invincible (2021)"
    [2024-06-20 23:32:21.922 +01:00] [WRN] [21] Jellyfin.Plugin.Tvdb.Providers.TvdbMissingEpisodeProvider: Unable to get episodes from TVDB: Episode Query returned null for TVDB Id: 368207

    FWIW, the full log file (without debug messages) from an earlier refresh of the entire library threw the same "Episode Query returned null" error for hundreds of other series.  Any ideas?
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    Messages In This Thread
    TV show metadata not loading; previously deleting files - by mwl - 2024-06-20, 10:55 PM
    RE: TV show metadata not loading; previously deleting files - by TheDreadPirate - 2024-06-20, 11:09 PM
    RE: TV show metadata not loading; previously deleting files - by mwl - 2024-06-20, 11:28 PM

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