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    Jellyfin Forum Support Troubleshooting SOLVED: Fatal playback error

     
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    SOLVED: Fatal playback error

    Receiving fatal playback error on all videos no matter if hardware enc/dec is enabled
    TheDreadPirate
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    Community Moderator

    Posts: 15,374
    Threads: 10
    Joined: 2023 Jun
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    Country:United States
    #2
    2024-07-20, 11:27 PM
    It looks like you have a lot of general permission issues going on. But primarily Jellyfin does not have sufficient permissions to your media.

    Code:
    [2024-07-20 22:07:49.859 +00:00] [ERR] Error processing request. URL "GET" "/videos/05d8ad93-3ed5-0caa-2248-f8503b673c01/main.m3u8".
    System.UnauthorizedAccessException: Access to the path '/media/extra/jelly/shows/Family Guy/family.guy.s20e01.1080p.web.h264-cakes[eztv.re].mkv[eztvx.to].mkv' is denied.
    ---> System.IO.IOException: Permission denied

    Can you describe your storage setup?
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
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    Messages In This Thread
    Fatal playback error - by Lee - 2024-07-20, 11:22 PM
    RE: Fatal playback error - by TheDreadPirate - 2024-07-20, 11:27 PM
    RE: Fatal playback error - by Lee - 2024-07-20, 11:45 PM
    RE: Fatal playback error - by theguymadmax - 2024-07-20, 11:28 PM
    RE: Fatal playback error - by Lee - 2024-07-20, 11:39 PM
    RE: Fatal playback error - by Lee - 2024-07-20, 11:52 PM

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