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    Jellyfin Forum Support Troubleshooting Transcoding causes crashes related to openCL not found after update

     
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    Transcoding causes crashes related to openCL not found after update

    Efficient_Good_5784
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    #6
    2024-07-22, 09:41 PM (This post was last modified: 2024-07-22, 09:47 PM by Efficient_Good_5784. Edited 1 time in total.)
    (2024-07-22, 06:37 PM)carne_asada Wrote: CPU is Celeron J4025 on a Synology NAS DS220+  It's running the latest version of DSM.
    That's the issue. Synology is using an old Linux kernel that doesn't contain the necessary files for Jellyfin to properly tone map content.

    (2024-07-22, 04:51 PM)carne_asada Wrote: If I disable tone mapping It no longer crashes  but also is no longer capable of transcoding without sutter.   I've tried with both VAAPI and  QVC
    The CPU is quite underpowered. Synology purposefully uses these to lower the power draw of the NAS as well as lower temperatures.
    It's perfect for basic NAS functionality, but will struggle with transcodes if the CPU is used instead of the iGPU. Especially if you're trying to tone map 4K videos.

    Your only option is to wait for Synology to release a DSM version that contains a new enough Linux kernel, or just have tone mapping turned off.
    Though Synology is generally slow with updating things. It may be a long while before something like this happens.
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    Messages In This Thread
    Transcoding causes crashes related to openCL not found after update - by carne_asada - 2024-07-22, 02:57 PM
    RE: Transcoding causes crashes related to openCL not found after update - by TheDreadPirate - 2024-07-22, 03:26 PM
    RE: Transcoding causes crashes related to openCL not found after update - by carne_asada - 2024-07-22, 04:51 PM
    RE: Transcoding causes crashes related to openCL not found after update - by TheDreadPirate - 2024-07-22, 05:15 PM
    RE: Transcoding causes crashes related to openCL not found after update - by carne_asada - 2024-07-22, 06:37 PM
    RE: Transcoding causes crashes related to openCL not found after update - by Efficient_Good_5784 - 2024-07-22, 09:41 PM

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