2024-07-23, 08:07 AM
As the title suggests, I am having issue with one tv show in particular playing in the MKV format. I have transcoding enabled on my Synology 920+ using VAAPI. When I try to play this show, I get a pop-up saying "Playback Error: Unable to find a valid media source to play." Once I click "ok", the loading circle just continues to spin. I have to refresh the page to get the loading circle to disappear.
I found other threads that mention this and the fix for all the ones I found was to enable transcoding and/or re-identify the show to fix metadata issues that caused the hang-up. I already have transcoding enabled and I've tried the re-identify to no avail.
There is no FFMPEG log for me to upload.
I found other threads that mention this and the fix for all the ones I found was to enable transcoding and/or re-identify the show to fix metadata issues that caused the hang-up. I already have transcoding enabled and I've tried the re-identify to no avail.
There is no FFMPEG log for me to upload.