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    Jellyfin Forum Support Troubleshooting cant watch 4k videos fatal player error

     
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    cant watch 4k videos fatal player error

    when playing a 4k HEVC video a pop up with Playback error: Playback failed due to a fatal player error.
    fflam
    Offline

    Junior Member

    Posts: 17
    Threads: 2
    Joined: 2024 Jul
    Reputation: 0
    #1
    2024-07-24, 02:11 AM
    The version of Jellyfin running :
       10.9.8

    installation method and platform:
    •   Platform:  Proliant DL380 Gen9, 2x Xenon E5-2690 v3 CPU 256gb DDR4 RAM. 8X 2tb (really 1.9 whatever tb) Hardware raid as LVM (storage only) 4x intel 250GB ssd zfs raid for OS’s.  Intel ARC A310   Running Proxmox 8.2.4
    •   Jellyfin:     Installed in an LXC (unprivileged) running Dabian 12. With 8 cores, 32GB RAM, and 128GB boot drive. Video files are on a SAMBA share that is connected via a dedicated 10GB fiber link to the         storage server (why? *shrug* because I could?)

    A full explanation of what is happening, versus what you expect to happen:
       
    2 issues that I believe are related.
    •   Main issue:  When trying to play a 4k video In a web browser, Chrome cast, Roku, and android app, Everyone gets a Playback error : Playback failed due to a fatal player error. When playing the movie in the windows Jellyfin Media player the video plays perfectly.
    •  issue 2 (not worried about this hoping fixing 1 will solve this, more here for context on issues I have that I think could be helpful):1 user can’t play any files. Always trying to transcode to av1 and not direct streaming.

    What client(s) you are using and how the issue manifests:
    •  Issue happens in Firefox, Chrome, Edge (barf, yes, I actually tried edge), Crome cast, android phones, Roku players, Verizon stream TV sound bar thing (Runs android I assume due to it having the Google play store, not mine so I don’t know). All try to load the movie Then fail or hang at the splash image when video loads.

    Any other context you might think is relevant:
     
    I think this is due to Failing hardware decoding down to a format that the players can recognize. I am getting the error below. This seems to be an issue where openCl is not recognizing the ARC A310, however VA, and everything else seems to think it is there. I think I remember reading a post in the depths of the internet some where that one of the “recent” Kernal updates caused openCl to not recognize intel GPUs, however that was back early in the year, and the post also said it was resolved. I have been working on this for going on a week, any assistance would be appreciated.

    Full logs are attached, here are some quick snips form commands:

    commands in LXC:

    lspci | grep "VGA" :
    Code:
    01:00.1 VGA compatible controller: Matrox Electronics Systems Ltd. MGA G200EH (rev 01)

    0d:00.0 VGA compatible controller: Intel Corporation DG2 [Arc A310] (rev 05)

    vainfo:
    Code:
    Trying display: wayland
    Trying display: x11
    Trying display: drm
    vainfo: VA-API version: 1.22 (libva 2.21.0)
    vainfo: Driver version: Intel iHD driver for Intel(R) Gen Graphics - 24.2.4 ()
    vainfo: Supported profile and entrypoints
          VAProfileNone                  : VAEntrypointVideoProc
          VAProfileNone                  : VAEntrypointStats
          VAProfileMPEG2Simple            : VAEntrypointVLD
          VAProfileMPEG2Main              : VAEntrypointVLD
          VAProfileH264Main              : VAEntrypointVLD
          VAProfileH264Main              : VAEntrypointEncSliceLP
          VAProfileH264High              : VAEntrypointVLD
          VAProfileH264High              : VAEntrypointEncSliceLP
          VAProfileJPEGBaseline          : VAEntrypointVLD
          VAProfileJPEGBaseline          : VAEntrypointEncPicture
          VAProfileH264ConstrainedBaseline: VAEntrypointVLD
          VAProfileH264ConstrainedBaseline: VAEntrypointEncSliceLP
          VAProfileHEVCMain              : VAEntrypointVLD
          VAProfileHEVCMain              : VAEntrypointEncSliceLP
          VAProfileHEVCMain10            : VAEntrypointVLD
          VAProfileHEVCMain10            : VAEntrypointEncSliceLP
          VAProfileVP9Profile0            : VAEntrypointVLD
          VAProfileVP9Profile0            : VAEntrypointEncSliceLP
          VAProfileVP9Profile1            : VAEntrypointVLD
          VAProfileVP9Profile1            : VAEntrypointEncSliceLP
          VAProfileVP9Profile2            : VAEntrypointVLD
          VAProfileVP9Profile2            : VAEntrypointEncSliceLP
          VAProfileVP9Profile3            : VAEntrypointVLD
          VAProfileVP9Profile3            : VAEntrypointEncSliceLP
          VAProfileHEVCMain12            : VAEntrypointVLD
          VAProfileHEVCMain422_10        : VAEntrypointVLD
          VAProfileHEVCMain422_10        : VAEntrypointEncSliceLP
          VAProfileHEVCMain422_12        : VAEntrypointVLD
          VAProfileHEVCMain444            : VAEntrypointVLD
          VAProfileHEVCMain444            : VAEntrypointEncSliceLP
          VAProfileHEVCMain444_10        : VAEntrypointVLD
          VAProfileHEVCMain444_10        : VAEntrypointEncSliceLP
          VAProfileHEVCMain444_12        : VAEntrypointVLD
          VAProfileHEVCSccMain            : VAEntrypointVLD
          VAProfileHEVCSccMain            : VAEntrypointEncSliceLP
          VAProfileHEVCSccMain10          : VAEntrypointVLD
          VAProfileHEVCSccMain10          : VAEntrypointEncSliceLP
          VAProfileHEVCSccMain444        : VAEntrypointVLD
          VAProfileHEVCSccMain444        : VAEntrypointEncSliceLP
          VAProfileAV1Profile0            : VAEntrypointVLD
          VAProfileAV1Profile0            : VAEntrypointEncSliceLP
          VAProfileHEVCSccMain444_10      : VAEntrypointVLD
          VAProfileHEVCSccMain444_10      : VAEntrypointEncSliceLP

    clinfo:

    Code:
    Number of platforms                              0

    ICD loader properties
      ICD loader Name                                OpenCL ICD Loader
      ICD loader Vendor                              OCL Icd free software
      ICD loader Version                              2.3.1
      ICD loader Profile                              OpenCL 3.0

    ls -lha /dev/dri/ :
    Code:
    total 0
    drwxr-xr-x 2 root root                80 Jul 23 02:08 .
    drwxr-xr-x 7 root root                500 Jul 23 02:08 ..
    crw-rw---- 1 root lxc_gpu_shares 226,  1 Jul 22 19:08 card1
    crw-rw---- 1 root lxc_gpu_shares 226, 128 Jul 22 19:08 renderD128

    groups jellyfin :
    Code:
    jellyfin : jellyfin video render lxc_gpu_shares

    /usr/lib/jellyfin-ffmpeg/ffmpeg -v verbose -init_hw_device vaapi=vaConfused-facedev/dri/renderD128 -init_hw_device opencl@va  :
    Code:
    ffmpeg version 6.0.1-Jellyfin Copyright (c) 2000-2023 the FFmpeg developers
      built with gcc 12 (Debian 12.2.0-14)
      configuration: --prefix=/usr/lib/jellyfin-ffmpeg --target-os=linux --extra-version=Jellyfin --disable-doc --disable-ffplay --disable-ptx-compression --disable-static --disable-libxcb --disable-sdl2 --disable-xlib --enable-lto --enable-gpl --enable-version3 --enable-shared --enable-gmp --enable-gnutls --enable-chromaprint --enable-opencl --enable-libdrm --enable-libass --enable-libfreetype --enable-libfribidi --enable-libfontconfig --enable-libbluray --enable-libmp3lame --enable-libopus --enable-libtheora --enable-libvorbis --enable-libopenmpt --enable-libdav1d --enable-libsvtav1 --enable-libwebp --enable-libvpx --enable-libx264 --enable-libx265 --enable-libzvbi --enable-libzimg --enable-libfdk-aac --arch=amd64 --enable-libshaderc --enable-libplacebo --enable-vulkan --enable-vaapi --enable-amf --enable-libvpl --enable-ffnvcodec --enable-cuda --enable-cuda-llvm --enable-cuvid --enable-nvdec --enable-nvenc
      libavutil      58.  2.100 / 58.  2.100
      libavcodec    60.  3.100 / 60.  3.100
      libavformat    60.  3.100 / 60.  3.100
      libavdevice    60.  1.100 / 60.  1.100
      libavfilter    9.  3.100 /  9.  3.100
      libswscale      7.  1.100 /  7.  1.100
      libswresample  4. 10.100 /  4. 10.100
      libpostproc    57.  1.100 / 57.  1.100
    [AVHWDeviceContext @ 0x575e75dfb480] libva: VA-API version 1.21.0
    [AVHWDeviceContext @ 0x575e75dfb480] libva: Trying to open /usr/lib/jellyfin-ffmpeg/lib/dri/iHD_drv_video.so
    [AVHWDeviceContext @ 0x575e75dfb480] libva: Found init function __vaDriverInit_1_21
    [AVHWDeviceContext @ 0x575e75dfb480] libva: va_openDriver() returns 0
    [AVHWDeviceContext @ 0x575e75dfb480] Initialised VAAPI connection: version 1.21
    [AVHWDeviceContext @ 0x575e75dfb480] VAAPI driver: Intel iHD driver for Intel(R) Gen Graphics - 24.2.3 (7c1c775).
    [AVHWDeviceContext @ 0x575e75dfb480] Driver not found in known nonstandard list, using standard behaviour.
    [AVHWDeviceContext @ 0x575e75e2cbc0] Failed to get number of OpenCL platforms: -1001.
    Device creation failed: -19.
    Failed to set value 'opencl@va' for option 'init_hw_device': No such device
    Error parsing global options: No such device

    Commands on HOST:

    cat /etc/modprobe.d/i915.conf : (as far as i am aware this hard ware only support HuC and not GuC. also does not support resizable Bar. Huc is required, and reBar will take a performance hit (im ok with that))
    Code:
    options i915 enable_guc=2

    dmesg | grep i915  : (again no GuC, no reBar but HuC is enabled)
    Code:
    [  193.422489] i915 0000:0d:00.0: [drm] VT-d active for gfx access
    [  193.422574] i915 0000:0d:00.0: BAR 0 [mem 0x93000000-0x93ffffff 64bit]: releasing
    [  193.422638] i915 0000:0d:00.0: BAR 2 [mem 0x39fe0000000-0x39fefffffff 64bit pref]: releasing
    [  193.423144] i915 0000:0d:00.0: BAR 2 [mem size 0x100000000 64bit pref]: can't assign; no space
    [  193.423205] i915 0000:0d:00.0: BAR 2 [mem size 0x100000000 64bit pref]: failed to assign
    [  193.423263] i915 0000:0d:00.0: BAR 0 [mem 0x93000000-0x93ffffff 64bit]: assigned
    [  193.427865] i915 0000:0d:00.0: [drm] Failed to resize BAR2 to 4096M (-ENOSPC)
    [  193.428590] i915 0000:0d:00.0: BAR 2 [mem 0x39fe0000000-0x39fefffffff 64bit pref]: assigned
    [  193.429427] i915 0000:0d:00.0: [drm] Local memory IO size: 0x0000000010000000
    [  193.430168] i915 0000:0d:00.0: [drm] Local memory available: 0x00000000fd000000
    [  193.430897] i915 0000:0d:00.0: [drm] Using a reduced BAR size of 256MiB. Consider enabling 'Resizable BAR' or similar, if available in the BIOS.
    [  193.485751] i915 0000:0d:00.0: vgaarb: VGA decodes changed: olddecodes=io+mem,decodes=none:owns=none
    [  193.529169] i915 0000:0d:00.0: [drm] Finished loading DMC firmware i915/dg2_dmc_ver2_08.bin (v2.8)
    [  193.578831] i915 0000:0d:00.0: [drm] GT0: GuC firmware i915/dg2_guc_70.bin version 70.20.0
    [  193.579234] i915 0000:0d:00.0: [drm] GT0: HuC firmware i915/dg2_huc_gsc.bin version 7.10.15
    [  193.693700] i915 0000:0d:00.0: [drm] GT0: GUC: submission disabled
    [  193.694052] i915 0000:0d:00.0: [drm] GT0: GUC: SLPC disabled
    [  193.794771] [drm] Initialized i915 1.6.0 20230929 for 0000:0d:00.0 on minor 1
    [  193.831401] i915 display info: display version: 13
    [  193.831406] i915 display info: cursor_needs_physical: no
    [  193.831409] i915 display info: has_cdclk_crawl: no
    [  193.831410] i915 display info: has_cdclk_squash: yes
    [  193.831412] i915 display info: has_ddi: yes
    [  193.831414] i915 display info: has_dp_mst: yes
    [  193.831415] i915 display info: has_dsb: yes
    [  193.831417] i915 display info: has_fpga_dbg: yes
    [  193.831419] i915 display info: has_gmch: no
    [  193.831420] i915 display info: has_hotplug: yes
    [  193.831422] i915 display info: has_hti: no
    [  193.831423] i915 display info: has_ipc: yes
    [  193.831425] i915 display info: has_overlay: no
    [  193.831426] i915 display info: has_psr: yes
    [  193.831427] i915 display info: has_psr_hw_tracking: no
    [  193.831428] i915 display info: overlay_needs_physical: no
    [  193.831430] i915 display info: supports_tv: no
    [  193.831431] i915 display info: has_hdcp: yes
    [  193.831432] i915 display info: has_dmc: yes
    [  193.831434] i915 display info: has_dsc: yes
    [  193.831663] i915 0000:0d:00.0: [drm] Cannot find any crtc or sizes
    [  193.831946] snd_hda_intel 0000:0e:00.0: bound 0000:0d:00.0 (ops i915_audio_component_bind_ops [i915])
    [  193.858139] i915 0000:0d:00.0: [drm] *ERROR* Timeout waiting for DDI BUF A to get idle
    [  193.867874] i915 0000:0d:00.0: [drm] Cannot find any crtc or sizes
    [  194.792744] i915 0000:0d:00.0: [drm] GT0: HuC: authenticated for all workloads
    [  194.795307] mei_pxp i915.mei-gsc.3328-fbf6fcf1-96cf-4e2e-a6a6-1bab8cbe36b1: bound 0000:0d:00.0 (ops i915_pxp_tee_component_ops [i915])
    [  699.973739] Fence expiration time out i915-0000:0d:00.0:ffmpeg[6625]:2!

    FFmpeg.transcode log (logs are 37megs, just re relevant top part)

    Code:
    {"Protocol":0,"Id":"e20b8ead2521ad0eaa21ba1368296043","Path":"/mnt/movies/Godzilla.Minus.One.2023.UHD.BDRIP.x265.HDR.AC3-AOC/Godzilla.Minus.One.2023.UHD.BDRIP.x265.HDR.AC3-AOC.mkv","EncoderPath":null,"EncoderProtocol":null,"Type":0,"Container":"mkv","Size":9186607387,"Name":"Godzilla.Minus.One.2023.UHD.BDRIP.x265.HDR.AC3-AOC","IsRemote":false,"ETag":"26c3a941486d33795ca8e8382ed0c684","RunTimeTicks":74856870000,"ReadAtNativeFramerate":false,"IgnoreDts":false,"IgnoreIndex":false,"GenPtsInput":false,"SupportsTranscoding":true,"SupportsDirectStream":true,"SupportsDirectPlay":true,"IsInfiniteStream":false,"RequiresOpening":false,"OpenToken":null,"RequiresClosing":false,"LiveStreamId":null,"BufferMs":null,"RequiresLooping":false,"SupportsProbing":true,"VideoType":0,"IsoType":null,"Video3DFormat":null,"MediaStreams":[{"Codec":"subrip","CodecTag":null,"Language":null,"ColorRange":null,"ColorSpace":null,"ColorTransfer":null,"ColorPrimaries":null,"DvVersionMajor":null,"DvVersionMinor":null,"DvProfile":null,"DvLevel":null,"RpuPresentFlag":null,"ElPresentFlag":null,"BlPresentFlag":null,"DvBlSignalCompatibilityId":null,"Comment":null,"TimeBase":"1/1000","CodecTimeBase":null,"Title":null,"VideoRange":0,"VideoRangeType":0,"VideoDoViTitle":null,"AudioSpatialFormat":0,"LocalizedUndefined":"Undefined","LocalizedDefault":"Default","LocalizedForced":"Forced","LocalizedExternal":"External","LocalizedHearingImpaired":"Hearing Impaired","DisplayTitle":"Undefined - SUBRIP - External","NalLengthSize":null,"IsInterlaced":false,"IsAVC":false,"ChannelLayout":null,"BitRate":null,"BitDepth":null,"RefFrames":null,"PacketLength":null,"Channels":null,"SampleRate":null,"IsDefault":false,"IsForced":false,"IsHearingImpaired":false,"Height":0,"Width":0,"AverageFrameRate":null,"RealFrameRate":null,"Profile":null,"Type":2,"AspectRatio":null,"Index":0,"Score":null,"IsExternal":true,"DeliveryMethod":null,"DeliveryUrl":null,"IsExternalUrl":null,"IsTextSubtitleStream":true,"SupportsExternalStream":true,"Path":"/mnt/movies/Godzilla.Minus.One.2023.UHD.BDRIP.x265.HDR.AC3-AOC/Godzilla.Minus.One.2023.UHD.BDRIP.x265.HDR.AC3-AOC.srt","PixelFormat":null,"Level":0,"IsAnamorphic":null},{"Codec":"hevc","CodecTag":null,"Language":null,"ColorRange":null,"ColorSpace":"bt2020nc","ColorTransfer":"smpte2084","ColorPrimaries":"bt2020","DvVersionMajor":null,"DvVersionMinor":null,"DvProfile":null,"DvLevel":null,"RpuPresentFlag":null,"ElPresentFlag":null,"BlPresentFlag":null,"DvBlSignalCompatibilityId":null,"Comment":null,"TimeBase":"1/1000","CodecTimeBase":null,"Title":null,"VideoRange":2,"VideoRangeType":2,"VideoDoViTitle":null,"AudioSpatialFormat":0,"LocalizedUndefined":null,"LocalizedDefault":null,"LocalizedForced":null,"LocalizedExternal":null,"LocalizedHearingImpaired":null,"DisplayTitle":"4K HEVC HDR","NalLengthSize":null,"IsInterlaced":false,"IsAVC":false,"ChannelLayout":null,"BitRate":9817784,"BitDepth":10,"RefFrames":1,"PacketLength":null,"Channels":null,"SampleRate":null,"IsDefault":true,"IsForced":false,"IsHearingImpaired":false,"Height":1608,"Width":3840,"AverageFrameRate":23.976025,"RealFrameRate":23.976025,"Profile":"Main 10","Type":1,"AspectRatio":"2.40:1","Index":1,"Score":null,"IsExternal":false,"DeliveryMethod":null,"DeliveryUrl":null,"IsExternalUrl":null,"IsTextSubtitleStream":false,"SupportsExternalStream":false,"Path":null,"PixelFormat":"yuv420p10le","Level":186,"IsAnamorphic":false},{"Codec":"ac3","CodecTag":null,"Language":"jpn","ColorRange":null,"ColorSpace":null,"ColorTransfer":null,"ColorPrimaries":null,"DvVersionMajor":null,"DvVersionMinor":null,"DvProfile":null,"DvLevel":null,"RpuPresentFlag":null,"ElPresentFlag":null,"BlPresentFlag":null,"DvBlSignalCompatibilityId":null,"Comment":null,"TimeBase":"1/1000","CodecTimeBase":null,"Title":null,"VideoRange":0,"VideoRangeType":0,"VideoDoViTitle":null,"AudioSpatialFormat":0,"LocalizedUndefined":null,"LocalizedDefault":"Default","LocalizedForced":null,"LocalizedExternal":"External","LocalizedHearingImpaired":null,"DisplayTitle":"Japanese - Dolby Digital - 5.1 - Default","NalLengthSize":null,"IsInterlaced":false,"IsAVC":false,"ChannelLayout":"5.1","BitRate":640000,"BitDepth":null,"RefFrames":null,"PacketLength":null,"Channels":6,"SampleRate":48000,"IsDefault":true,"IsForced":false,"IsHearingImpaired":false,"Height":null,"Width":null,"AverageFrameRate":null,"RealFrameRate":null,"Profile":null,"Type":0,"AspectRatio":null,"Index":2,"Score":null,"IsExternal":false,"DeliveryMethod":null,"DeliveryUrl":null,"IsExternalUrl":null,"IsTextSubtitleStream":false,"SupportsExternalStream":false,"Path":null,"PixelFormat":null,"Level":0,"IsAnamorphic":null}],"MediaAttachments":[],"Formats":[],"Bitrate":10457784,"Timestamp":null,"RequiredHttpHeaders":{},"TranscodingUrl":null,"TranscodingSubProtocol":0,"TranscodingContainer":null,"AnalyzeDurationMs":null,"DefaultAudioStreamIndex":null,"DefaultSubtitleStreamIndex":null}

    /usr/lib/jellyfin-ffmpeg/ffmpeg -analyzeduration 200M -probesize 1G -init_hw_device vaapi=va:/dev/dri/renderD128,driver=iHD -hwaccel vaapi -hwaccel_output_format vaapi -noautorotate -i file:"/mnt/movies/Godzilla.Minus.One.2023.UHD.BDRIP.x265.HDR.AC3-AOC/Godzilla.Minus.One.2023.UHD.BDRIP.x265.HDR.AC3-AOC.mkv" -noautoscale -map_metadata -1 -map_chapters -1 -threads 0 -map 0:0 -map 0:1 -map -0:s -codec:v:0 h264_vaapi -low_power 1 -rc_mode VBR -b:v 16362973 -maxrate 16362973 -bufsize 32725946 -sei -a53_cc -force_key_frames:0 "expr:gte(t,n_forced*3)" -vf "setparams=color_primaries=bt2020:color_trc=smpte2084:colorspace=bt2020nc,scale_vaapi=w=1920:h=804:extra_hw_frames=24,hwmap=derive_device=opencl,tonemap_opencl=format=nv12:p=bt709:t=bt709:m=bt709:tonemap=bt2390:peak=100:desat=0,hwmap=derive_device=vaapi:reverse=1,format=vaapi" -codec:a:0 libfdk_aac -ac 2 -vbr:a 5 -af "volume=2" -copyts -avoid_negative_ts disabled -max_muxing_queue_size 2048 -f hls -max_delay 5000000 -hls_time 3 -hls_segment_type fmp4 -hls_fmp4_init_filename "56f1fa6ef32d22ddc6bd4e0c6775fd64-1.mp4" -start_number 0 -hls_segment_filename "/var/cache/jellyfin/transcodes/56f1fa6ef32d22ddc6bd4e0c6775fd64%d.mp4" -hls_playlist_type vod -hls_list_size 0 -y "/var/cache/jellyfin/transcodes/56f1fa6ef32d22ddc6bd4e0c6775fd64.m3u8"


    ffmpeg version 6.0.1-Jellyfin Copyright (c) 2000-2023 the FFmpeg developers
      built with gcc 12 (Debian 12.2.0-14)
      configuration: --prefix=/usr/lib/jellyfin-ffmpeg --target-os=linux --extra-version=Jellyfin --disable-doc --disable-ffplay --disable-ptx-compression --disable-static --disable-libxcb --disable-sdl2 --disable-xlib --enable-lto --enable-gpl --enable-version3 --enable-shared --enable-gmp --enable-gnutls --enable-chromaprint --enable-opencl --enable-libdrm --enable-libass --enable-libfreetype --enable-libfribidi --enable-libfontconfig --enable-libbluray --enable-libmp3lame --enable-libopus --enable-libtheora --enable-libvorbis --enable-libopenmpt --enable-libdav1d --enable-libsvtav1 --enable-libwebp --enable-libvpx --enable-libx264 --enable-libx265 --enable-libzvbi --enable-libzimg --enable-libfdk-aac --arch=amd64 --enable-libshaderc --enable-libplacebo --enable-vulkan --enable-vaapi --enable-amf --enable-libvpl --enable-ffnvcodec --enable-cuda --enable-cuda-llvm --enable-cuvid --enable-nvdec --enable-nvenc
      libavutil      58.  2.100 / 58.  2.100
      libavcodec    60.  3.100 / 60.  3.100
      libavformat    60.  3.100 / 60.  3.100
      libavdevice    60.  1.100 / 60.  1.100
      libavfilter    9.  3.100 /  9.  3.100
      libswscale      7.  1.100 /  7.  1.100
      libswresample  4. 10.100 /  4. 10.100
      libpostproc    57.  1.100 / 57.  1.100
    Input #0, matroska,webm, from 'file:/mnt/movies/Godzilla.Minus.One.2023.UHD.BDRIP.x265.HDR.AC3-AOC/Godzilla.Minus.One.2023.UHD.BDRIP.x265.HDR.AC3-AOC.mkv':
      Metadata:
        encoder        : libebml v1.4.5 + libmatroska v1.7.1
        creation_time  : 2024-05-02T21:37:42.000000Z
        MOVIE/ENCODER  : HandBrake 1.7.3 2024021000
      Duration: 02:04:45.69, start: 0.000000, bitrate: 9817 kb/s
      Chapters:
        Chapter #0:0: start 0.000000, end 7.090000
          Metadata:
            title          : Chapter 1
        Chapter #0:1: start 7.090000, end 794.294000
          Metadata:
            title          : Chapter 2
        Chapter #0:2: start 794.294000, end 1200.658000
          Metadata:
            title          : Chapter 3
        Chapter #0:3: start 1200.658000, end 1824.573000
          Metadata:
            title          : Chapter 4
        Chapter #0:4: start 1824.573000, end 2686.601000
          Metadata:
            title          : Chapter 5
        Chapter #0:5: start 2686.601000, end 3141.013000
          Metadata:
            title          : Chapter 6
        Chapter #0:6: start 3141.013000, end 3935.014000
          Metadata:
            title          : Chapter 7
        Chapter #0:7: start 3935.014000, end 4485.314000
          Metadata:
            title          : Chapter 8
        Chapter #0:8: start 4485.314000, end 4672.710000
          Metadata:
            title          : Chapter 9
        Chapter #0:9: start 4672.710000, end 5135.005000
          Metadata:
            title          : Chapter 10
        Chapter #0:10: start 5135.005000, end 5774.143000
          Metadata:
            title          : Chapter 11
        Chapter #0:11: start 5774.143000, end 7131.875000
          Metadata:
            title          : Chapter 12
        Chapter #0:12: start 7131.875000, end 7483.685000
          Metadata:
            title          : Chapter 13
        Chapter #0:13: start 7483.685000, end 7485.687000
          Metadata:
            title          : Chapter 14
      Stream #0:0: Video: hevc (Main 10), yuv420p10le(tv, bt2020nc/bt2020/smpte2084), 3840x1608 [SAR 1:1 DAR 160:67], 23.98 fps, 23.98 tbr, 1k tbn (default)
        Metadata:
          BPS            : 9176396
          DURATION        : 02:04:45.687000000
          NUMBER_OF_FRAMES: 179477
          NUMBER_OF_BYTES : 8586454453
          _STATISTICS_WRITING_APP: mkvmerge v83.0 ('Circle Of Friends') 64-bit
          _STATISTICS_WRITING_DATE_UTC: 2024-05-02 21:37:42
          _STATISTICS_TAGS: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES
      Stream #0:1(jpn): Audio: ac3, 48000 Hz, 5.1(side), fltp, 640 kb/s (default)
        Metadata:
          BPS            : 640000
          DURATION        : 02:04:38.208000000
          NUMBER_OF_FRAMES: 233694
          NUMBER_OF_BYTES : 598256640
          _STATISTICS_WRITING_APP: mkvmerge v83.0 ('Circle Of Friends') 64-bit
          _STATISTICS_WRITING_DATE_UTC: 2024-05-02 21:37:42
          _STATISTICS_TAGS: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES
    Stream mapping:
      Stream #0:0 -> #0:0 (hevc (native) -> h264 (h264_vaapi))
      Stream #0:1 -> #0:1 (ac3 (native) -> aac (libfdk_aac))
    Press [q] to stop, [?] for help
    [hevc @ 0x5e2cbe6f7640] Failed to create decode context: 2 (resource allocation failed).
    [hevc @ 0x5e2cbe6f7640] Failed setup for format vaapi: hwaccel initialisation returned error.
    Impossible to convert between the formats supported by the filter 'Parsed_setparams_0' and the filter 'auto_scale_0'
    Error reinitializing filters!
    Failed to inject frame into filter network: Function not implemented
    Error while processing the decoded data for stream #0:0

    Again thank you for looking into this issue I am having.
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    Messages In This Thread
    cant watch 4k videos fatal player error - by fflam - 2024-07-24, 02:11 AM
    RE: cant watch 4k videos fatal player error - by TheDreadPirate - 2024-07-24, 02:42 AM
    RE: cant watch 4k videos fatal player error - by fflam - 2024-07-24, 02:48 AM
    RE: cant watch 4k videos fatal player error - by fflam - 2024-07-24, 04:13 AM
    RE: cant watch 4k videos fatal player error - by TheDreadPirate - 2024-07-24, 01:17 PM
    RE: cant watch 4k videos fatal player error - by fflam - 2024-07-24, 03:20 PM
    RE: cant watch 4k videos fatal player error - by TheDreadPirate - 2024-07-24, 03:31 PM
    RE: cant watch 4k videos fatal player error - by fflam - 2024-07-24, 03:36 PM
    RE: cant watch 4k videos fatal player error - by TheDreadPirate - 2024-07-24, 03:42 PM
    RE: cant watch 4k videos fatal player error - by fflam - 2024-07-24, 03:45 PM
    RE: cant watch 4k videos fatal player error - by TheDreadPirate - 2024-07-24, 03:49 PM
    RE: cant watch 4k videos fatal player error - by fflam - 2024-07-24, 03:54 PM
    RE: cant watch 4k videos fatal player error - by TheDreadPirate - 2024-07-24, 04:00 PM
    RE: cant watch 4k videos fatal player error - by fflam - 2024-07-24, 04:07 PM
    RE: cant watch 4k videos fatal player error - by TheDreadPirate - 2024-07-24, 04:16 PM
    RE: cant watch 4k videos fatal player error - by fflam - 2024-07-24, 04:26 PM
    RE: cant watch 4k videos fatal player error - by TheDreadPirate - 2024-07-24, 04:39 PM
    RE: cant watch 4k videos fatal player error - by fflam - 2024-07-24, 04:46 PM
    RE: cant watch 4k videos fatal player error - by TheDreadPirate - 2024-07-24, 06:35 PM
    RE: cant watch 4k videos fatal player error - by fflam - 2024-07-24, 07:41 PM

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