SOLVED: Consistent Failures Fetching Metadata from TheMovieDB

[DaveR1974]

For the last few weeks (didn't notice until the day of the big IT issue, so I first thought it was that), our Jellyfin server has not been getting any Metadata for movies or TV serials.
I updated the Jellyfin server, and made sure my OMV7 machine (that Jellyfin is installed on) was updated, but this is still ongoing.
Rebooting the server and router has not fixed the issue.
I tried to force Jellyfin to update the Metadata manually for each title (using the 3 dot menu on said titles) and I see the same "Resource temporarily unavailable" errors mentioned by the OP in the log, hence posting here.
Here is the result of one of those attempts (full log attached below)...

[2024-08-01 13:10:39.916 +01:00] [INF] [18] MediaBrowser.MediaEncoding.Encoder.MediaEncoder: Starting "/usr/lib/jellyfin-ffmpeg/ffprobe" with args "-analyzeduration 200M -probesize 1G -i file:\"/data/movies/Movies/A Quiet Place Day One (2024) [imdbid - tt13433802] 2160p DV Atmos.mkv\" -threads 0 -v warning -print_format json -show_streams -show_chapters -show_format"
[2024-08-01 13:10:40.109 +01:00] [ERR] [3] MediaBrowser.Providers.Movies.MovieMetadataService: Error in "TheMovieDb"
System.Net.Http.HttpRequestException: Resource temporarily unavailable (api.themoviedb.org:443)
---> System.Net.Sockets.SocketException (11): Resource temporarily unavailable
  at System.Net.Sockets.Socket.AwaitableSocketAsyncEventArgs.ThrowException(SocketError error, CancellationToken cancellationToken)
  at System.Net.Sockets.Socket.AwaitableSocketAsyncEventArgs.System.Threading.Tasks.Sources.IValueTaskSource.GetResult(Int16 token)
  at System.Net.Sockets.Socket.<ConnectAsync>g__WaitForConnectWithCancellation|285_0(AwaitableSocketAsyncEventArgs saea, ValueTask connectTask, CancellationToken cancellationToken)
  at System.Net.Http.HttpConnectionPool.ConnectToTcpHostAsync(String host, Int32 port, HttpRequestMessage initialRequest, Boolean async, CancellationToken cancellationToken)
  --- End of inner exception stack trace ---
  at System.Net.Http.HttpConnectionPool.ConnectToTcpHostAsync(String host, Int32 port, HttpRequestMessage initialRequest, Boolean async, CancellationToken cancellationToken)
  at System.Net.Http.HttpConnectionPool.ConnectAsync(HttpRequestMessage request, Boolean async, CancellationToken cancellationToken)
  at System.Net.Http.HttpConnectionPool.CreateHttp11ConnectionAsync(HttpRequestMessage request, Boolean async, CancellationToken cancellationToken)
  at System.Net.Http.HttpConnectionPool.AddHttp11ConnectionAsync(QueueItem queueItem)
  at System.Threading.Tasks.TaskCompletionSourceWithCancellation1.WaitWithCancellationAsync(CancellationToken cancellationToken)
  at System.Net.Http.HttpConnectionPool.SendWithVersionDetectionAndRetryAsync(HttpRequestMessage request, Boolean async, Boolean doRequestAuth, CancellationToken cancellationToken)
  at System.Net.Http.DiagnosticsHandler.SendAsyncCore(HttpRequestMessage request, Boolean async, CancellationToken cancellationToken)
  at System.Net.Http.RedirectHandler.SendAsync(HttpRequestMessage request, Boolean async, CancellationToken cancellationToken)
  at System.Net.Http.HttpClient.<SendAsync>g__Core|83_0(HttpRequestMessage request, HttpCompletionOption completionOption, CancellationTokenSource cts, Boolean disposeCts, CancellationTokenSource pendingRequestsCts, CancellationToken originalCancellationToken)
  at TMDbLib.Rest.RestRequest.SendInternal(HttpMethod method, CancellationToken cancellationToken)
  at TMDbLib.Rest.RestRequest.Get[T](CancellationToken cancellationToken)
  at TMDbLib.Rest.RestRequestExtensions.GetOfT[T](RestRequest request, CancellationToken cancellationToken)
  at TMDbLib.Client.TMDbClient.GetConfigAsync()
  at MediaBrowser.Providers.Plugins.Tmdb.TmdbClientManager.EnsureClientConfigAsync()
  at MediaBrowser.Providers.Plugins.Tmdb.TmdbClientManager.FindByExternalIdAsync(String externalId, FindExternalSource source, String language, CancellationToken cancellationToken)
  at MediaBrowser.Providers.Plugins.Tmdb.Movies.TmdbMovieProvider.GetMetadata(MovieInfo info, CancellationToken cancellationToken)
  at MediaBrowser.Providers.Manager.MetadataService2.ExecuteRemoteProviders(MetadataResult1 temp, String logName, Boolean replaceData, TIdType id, IEnumerable1 providers, CancellationToken cancellationToken)

Pinging api.themoviedb.org from the OMV7 machine (via SSH) showed my OMV7 server is able to access without issue.
Finger crossed someone can figure this out.


  log_20240801.zip (Size: 75.24 KB / Downloads: 43)