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    Jellyfin Forum Support Troubleshooting FFMPEG not installed Ubuntu

     
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    FFMPEG not installed Ubuntu

    Jerrad Bieno
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    Junior Member

    Posts: 11
    Threads: 2
    Joined: 2024 Jul
    Reputation: 0
    #3
    2024-08-01, 02:49 PM
    Specs below. I tried playing LOTW Return of the King. It shows it is HEVC encoded, and when I attempt to play it I can see from the jellyfin server dashboard that it sees the client device is compatible and attempts to direct play it. However it errors out immediately with "Too Many Errors". I've been able to play other HEVC movies successfully. For example, Two Towers works fine and appears to show the same media information when looking at the server:

    Two Towers (Plays fine)

    Code:
    Video
    Title: [WMAN-LorD] - 4K - HEVC - HDR
    Codec: HEVC
    AVC: No
    Profile: Main 10
    Level: 150
    Resolution: 3840x2160
    Aspect ratio: 16:9
    Anamorphic: No
    Interlaced: No
    Framerate: 23.976025
    Bitrate: 9176 kbps
    Bit depth: 10 bit
    Video range: HDR
    Video range type: HDR10
    Color space: bt2020nc
    Color transfer: smpte2084
    Color primaries: bt2020
    Pixel format: yuv420p10le
    Ref frames: 1


    Return of the King (Doesn't Play)

    Code:
    Video
    Title: 4K HEVC HDR
    Codec: HEVC
    AVC: No
    Profile: Main 10
    Level: 153
    Resolution: 3840x1610
    Aspect ratio: 2.40:1
    Anamorphic: No
    Interlaced: No
    Framerate: 23.976025
    Bitrate: 28306 kbps
    Bit depth: 10 bit
    Video range: HDR
    Video range type: HDR10
    Color space: bt2020nc
    Color transfer: smpte2084
    Color primaries: bt2020
    Pixel format: yuv420p10le
    Ref frames: 1

    Here is the pastebin of the FFMPEG logs when trying to play Return of the King with it erroring out on startup: https://pastebin.com/2uGRShyP
    Since I have a Haswell generation CPU I have only H264, MPEG2, and VP8 checked under "Enable HW Decoding". I also have VAAPI selected for HW Acceleration. The VA-API device is /dev/dri/renderD128, I don't know how to determine if that is correct. Perhaps that is part of my issue? I didn't explicitly choose that device at all.



    Server:
    OS: Ubuntu Servier 24.04 LTS
    CPU: Intel® Core™ i5-4460S CPU @ 2.90GHz
    IGPU: Xeon E3-1200 v3/4th Gen Core Processor Integrated Graphics Controller
    RAM: 16GB
    HDD: ST2000DX001 Seagate 2-TB 3.5 SATA 6G MLC SSHD

    Client:
    Android TV OS Version: 12
    Jellyfin Version: jellyfin-androidtv 0.16.11
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    Messages In This Thread
    FFMPEG not installed Ubuntu - by Jerrad Bieno - 2024-07-31, 11:59 PM
    RE: FFMPEG not installed Ubuntu - by TheDreadPirate - 2024-08-01, 12:38 AM
    RE: FFMPEG not installed Ubuntu - by Jerrad Bieno - 2024-08-01, 02:49 PM
    RE: FFMPEG not installed Ubuntu - by TheDreadPirate - 2024-08-01, 02:54 PM
    RE: FFMPEG not installed Ubuntu - by Jerrad Bieno - 2024-08-01, 03:12 PM
    RE: FFMPEG not installed Ubuntu - by TheDreadPirate - 2024-08-01, 03:17 PM
    RE: FFMPEG not installed Ubuntu - by Jerrad Bieno - 2024-08-01, 05:16 PM

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