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    Jellyfin Forum Support Troubleshooting Playback Error

     
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    Playback Error

    Video not playing in hardware acceleration
    Cryotan
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    Junior Member

    Posts: 7
    Threads: 2
    Joined: 2024 Aug
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    Country:Netherlands
    #3
    2024-08-02, 12:40 PM
    (2024-08-01, 12:42 AM)Efficient_Good_5784 Wrote: You have an intel i5-2500 that's codenamed "Sandy Bridge".
    https://www.intel.com/content/www/us/en/...tions.html

    Use this wiki table to figure out the codecs that your CPU's iGPU supports: https://en.wikipedia.org/wiki/Intel_Quic...d_encoding

    So in your dashboard's playback settings for HWA, you should:

    Enable these decode codecs:
    1. H264
    2. MPEG2
    3. VC1

    Disable these decode codecs:
    1. HEVC
    2. VP8
    3. VP9
    4. AV1
    5. HEVC 10bit
    6. VP9 10bit

    Finally, you can enable encoding using HWA, but you cannot encode to HEVC or AV1 with the iGPU.

    That seems to have solved the issue thank you so much! The videos play rather slow however I’m guessing it’s time for an hardware upgrade. I’m guessing if I were to use a CPU without integrated GPU paired with an Nvidia GPU I’m supposed to choose “nvenc” as accelerator right?
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    Messages In This Thread
    Playback Error - by Cryotan - 2024-08-01, 12:35 AM
    RE: Playback Error - by Efficient_Good_5784 - 2024-08-01, 12:42 AM
    RE: Playback Error - by Cryotan - 2024-08-02, 12:40 PM
    RE: Playback Error - by TheDreadPirate - 2024-08-02, 02:07 PM
    RE: Playback Error - by Cryotan - 2024-08-03, 07:08 PM
    RE: Playback Error - by TheDreadPirate - 2024-08-03, 07:17 PM
    RE: Playback Error - by Cryotan - 2024-08-03, 07:36 PM
    RE: Playback Error - by TheDreadPirate - 2024-08-03, 07:53 PM

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