2024-08-09, 01:24 AM
When some videos transcode to burn in subtitles for playback on Roku, the playback sometimes fails to start, with the message "There was an error retrieving the data for this item from the server." The Jellyfin log indicates no clear reason for this.
Jellyfin log of two attempts to play, one successful (first one, the Monogatari episode) and one that failed (second one, the Apothecary Diaries episode): https://pastebin.com/G68gL9Wb
Corresponding ffmpeg log for the successful attempt: https://pastebin.com/qT6sG1Xf
And the unsuccessful attempt: https://pastebin.com/yzv9xuSg
Server is 10.9.9 running on Lubuntu, bare metal, no HWA
Jellyfin log of two attempts to play, one successful (first one, the Monogatari episode) and one that failed (second one, the Apothecary Diaries episode): https://pastebin.com/G68gL9Wb
Corresponding ffmpeg log for the successful attempt: https://pastebin.com/qT6sG1Xf
And the unsuccessful attempt: https://pastebin.com/yzv9xuSg
Server is 10.9.9 running on Lubuntu, bare metal, no HWA