Jellyfin won't play a specific show?

[doodoobert]

Can you share your server's system log & the media info of the file that won't play?

Sounds like a transcoding setting issue.

Also, what client(s) are you using where the file doesn't play?

Sure thing :)) thanks so much for helping. 

media Info: This is what the title of the folder has (sorry I'm really clueless to all these things!) [NVEnc H265 10Bit Bluray][1080p-2160p][AAC 6Ch]. When I press get info on one of the video files it has this information: mp4s, MPEG-4 AAC, MPEG-4 HE AAC, HEVC

The client I'm using: Im using the web browser on my Mac where the server is also running, never had an issue previously using this set up. (Hope thats what u mean hehe)
I've attached the most recent log, let me know if this is what you need :)) I had to cut off a lot of it for it to fit the file size limit on this forum, I hope it has enough information, but let me know if you need anything else !

Thanks so much !!!