Video 'buffering' and no ffmpeg log

[TheDreadPirate]

Would you like the main server log in its entirety or purely before and after a playback attempt?

The device is a Sony A95K, latest server version 10.9.9 and latest 0.17.3 for ATV. All other episodes in this series (so far) work, and are the same specifications.

In its entirely.  We aren't just searching for a specific problem.  The full logs also gives me a general idea of the health of your setup, seemingly unrelated messages may point to the root cause, it also gives me an idea of how things are configured so I'm not bombarding you with questions.

The fact that only one episode is problematic and that the A95K (nice tv) is probably directly playing the file, the file is probably corrupt to some degree.  But I'd still like to see the log regardless.

You can try remuxing the file.  Sometimes the video and audio is fine, but the container is malformed.  So remuxing essentially generates a new container with the same video and audio.

This command is for Linux, but should also work on Windows and Mac (just change the ffmpeg and media path).  And it should work regardless if it is a MKV or MP4.

Code:

/usr/lib/jellyfin-ffmpeg/ffmpeg -fflags +genpts+igndts -i "/path/to/your/problem/video.mkv" -map 0 -codec copy newFile.mkv