2024-08-17, 07:32 PM
Hi all,
recently I'm having trouble with my audio. It only seems to happen with Dolby Atmos tracks (twice so far: Black Hawk Down 4k remux and The Abyss 4k remux).
The problem itself is the following:
I can only resolve it by exiting the movie and resuming. The hiccups happen about every 5-20 minutes. Unfortunately, it's hard to reproduce because of that.
My setup is the following:
What I've tried so far:
The logs I found are:
Unfotunately, we've watched a lot of DTS movies recently which don't have this problem, so I cannot say for sure if a specific update caused this problem. It did work before without issues though.
Thank you for your help
recently I'm having trouble with my audio. It only seems to happen with Dolby Atmos tracks (twice so far: Black Hawk Down 4k remux and The Abyss 4k remux).
The problem itself is the following:
- The audio has a small hiccup (about 1 seccond)
- The audio is totally out of sync after resuming
I can only resolve it by exiting the movie and resuming. The hiccups happen about every 5-20 minutes. Unfortunately, it's hard to reproduce because of that.
My setup is the following:
- Jellyfin Docker on Synology version 10.9.9
- Jellyfin for androidTV version 0.17.3 on nvidia shield pro 2019
- Sony Bravia TV
- Anthem MRX 740 AVR
What I've tried so far:
- I've tried using Just Player as an external player
- Restarting everything
- Enabling dolby audio bitstream
The logs I found are:
Code:
[2024-08-17 16:50:22.012 +00:00] [INF] [35] Jellyfin.LiveTv.Guide.GuideManager: Refreshing guide with 7 days of guide data
[2024-08-17 16:50:22.017 +00:00] [INF] [35] Emby.Server.Implementations.ScheduledTasks.TaskManager: "Refresh Guide" Completed after 0 minute(s) and 3 seconds
[2024-08-17 17:07:58.458 +00:00] [INF] [25] Emby.Server.Implementations.Session.SessionManager: Playback stopped reported by app "Android TV" "0.17.3" playing "Black Hawk Down". Stopped at "7482340" ms
[2024-08-17 17:08:17.679 +00:00] [INF] [117] Jellyfin.Api.Helpers.MediaInfoHelper: User policy for "Henni". EnablePlaybackRemuxing: True EnableVideoPlaybackTranscoding: False EnableAudioPlaybackTranscoding: False
[2024-08-17 17:12:36.052 +00:00] [INF] [40] Emby.Server.Implementations.Session.SessionManager: Playback stopped reported by app "Android TV" "0.17.3" playing "Black Hawk Down". Stopped at "7739075" ms
[2024-08-17 17:12:37.113 +00:00] [INF] [37] Jellyfin.Api.Helpers.MediaInfoHelper: User policy for "Henni". EnablePlaybackRemuxing: True EnableVideoPlaybackTranscoding: False EnableAudioPlaybackTranscoding: False
[2024-08-17 17:14:46.934 +00:00] [INF] [25] Emby.Server.Implementations.Session.SessionManager: Playback stopped reported by app "Android TV" "0.17.3" playing "Black Hawk Down". Stopped at "7867634" ms
[2024-08-17 17:14:47.810 +00:00] [INF] [102] Jellyfin.Api.Helpers.MediaInfoHelper: User policy for "Henni". EnablePlaybackRemuxing: True EnableVideoPlaybackTranscoding: False EnableAudioPlaybackTranscoding: False
[2024-08-17 17:18:28.955 +00:00] [INF] [25] Emby.Server.Implementations.Session.SessionManager: Playback stopped reported by app "Android TV" "0.17.3" playing "Black Hawk Down". Stopped at "8087467" ms
[2024-08-17 17:18:30.279 +00:00] [INF] [25] Jellyfin.Api.Helpers.MediaInfoHelper: User policy for "Henni". EnablePlaybackRemuxing: True EnableVideoPlaybackTranscoding: False EnableAudioPlaybackTranscoding: False
[2024-08-17 17:24:23.489 +00:00] [INF] [106] Emby.Server.Implementations.Session.SessionManager: Playback stopped reported by app "Android TV" "0.17.3" playing "Black Hawk Down". Stopped at "8439448" ms
[2024-08-17 17:24:24.543 +00:00] [INF] [66] Jellyfin.Api.Helpers.MediaInfoHelper: User policy for "Henni". EnablePlaybackRemuxing: True EnableVideoPlaybackTranscoding: False EnableAudioPlaybackTranscoding: False
[2024-08-17 17:24:31.011 +00:00] [INF] [65] Emby.Server.Implementations.Session.SessionManager: Playback stopped reported by app "Android TV" "0.17.3" playing "Black Hawk Down". Stopped at "5597" ms
[2024-08-17 17:24:40.365 +00:00] [INF] [66] Jellyfin.Api.Helpers.MediaInfoHelper: User policy for "Henni". EnablePlaybackRemuxing: True EnableVideoPlaybackTranscoding: False EnableAudioPlaybackTranscoding: False
[2024-08-17 17:31:15.976 +00:00] [INF] [100] Emby.Server.Implementations.Session.SessionManager: Playback stopped reported by app "Android TV" "0.17.3" playing "Black Hawk Down". Stopped at "8763188" ms
[2024-08-17 17:36:05.841 +00:00] [WRN] [44] Emby.Server.Implementations.HttpServer.WebSocketConnection: WS "192.168.178.90" error receiving data: "The remote party closed the WebSocket connection without completing the close handshake."
[2024-08-17 17:36:05.923 +00:00] [INF] [44] Emby.Server.Implementations.HttpServer.WebSocketManager: WS "192.168.178.90" closed
[2024-08-17 17:37:50.232 +00:00] [INF] [103] Emby.Server.Implementations.HttpServer.WebSocketManager: WS "192.168.178.37" requestUnfotunately, we've watched a lot of DTS movies recently which don't have this problem, so I cannot say for sure if a specific update caused this problem. It did work before without issues though.
Thank you for your help