2024-08-21, 07:38 PM
I am running server version 10.9.9. Also I only installed the plugin because I was facing issues using subtitles on Android TV app, on every other client(Android, iPad) that I tried, I am able to achieve direct playing and don't face any issues with subtitles.
Only on the ATV app, I get the error message saying 'Unable to load subtitles'. From what I gathered from other forum posts and logs, it seems like it begins extraction process and once its over, the subtitles work fine on ATV as well.
So if there is some setting on the server/client side to enable subtitles on ATV just like on other clients without the need for extraction(hence no need for subtitle extraction plugin), please let me know as that would eliminate the need for the plugin entirely.
Playing the exact same file on iPad works fine, but on same playing that file again on ATV seems to trigger a ffmpeg command to extract subtitle even though the playback method is "DirectPlay" for both. And extraction triggered outside of the plugin does not seem to error out, but the plugin never seems to work.
Back to back playback on iPad and ATV for same file: https://pastebin.com/AnymdN4d
Also attaching the logs containing installation of plugin and multiple invocations and multiple failures to extract subtitles when triggered by plugin.
https://drive.google.com/file/d/1BCehyxT...drive_link
https://drive.google.com/file/d/1uvn1E9v...drive_link
Only on the ATV app, I get the error message saying 'Unable to load subtitles'. From what I gathered from other forum posts and logs, it seems like it begins extraction process and once its over, the subtitles work fine on ATV as well.
So if there is some setting on the server/client side to enable subtitles on ATV just like on other clients without the need for extraction(hence no need for subtitle extraction plugin), please let me know as that would eliminate the need for the plugin entirely.
Playing the exact same file on iPad works fine, but on same playing that file again on ATV seems to trigger a ffmpeg command to extract subtitle even though the playback method is "DirectPlay" for both. And extraction triggered outside of the plugin does not seem to error out, but the plugin never seems to work.
Back to back playback on iPad and ATV for same file: https://pastebin.com/AnymdN4d
Also attaching the logs containing installation of plugin and multiple invocations and multiple failures to extract subtitles when triggered by plugin.
https://drive.google.com/file/d/1BCehyxT...drive_link
https://drive.google.com/file/d/1uvn1E9v...drive_link