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    Jellyfin Forum Support Troubleshooting SOLVED: Android mobile app errors when transcoding

     
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    SOLVED: Android mobile app errors when transcoding

    Transcoding throws a fatal error - ffmpeg no VA display found for any default device
    Tremmert
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    Posts: 3
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    Joined: 2024 Aug
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    Country:Croatia
    #1
    2024-08-23, 12:09 AM (This post was last modified: 2024-08-23, 02:03 AM by Tremmert. Edited 2 times in total.)
    Hi all,
    I have a weird type of an issue.
    I'm using Jellyfin which is hosted on an Unraid server.
    On PC, I am using a Jellyfin Desktop App to watch my media.
    Watching media using a web browser works as well.

    However, when I attempt to use my Android phone, with the latest Jellyfin from the Apps Store, the media doesn't run unless it's DirectStream.
    Since most of the media has to be transcoded onto my phone, the mobile app just throws a Fatal Error on it.
    However, if I use the same phone and open a web browser (in this case, Brave), then the same media works just fine and transcoding works without an issue.

    I'll provide debug logs of both working and non-working scenarios. I anonymized my server and IP details, everything else has been left untouched.

    Working logs using mobile web browser:
    -snip-
    -snip-

    Non-working logs using mobile Jellyfin app:
    -snip-
    -snip-


    Jellyfin mobile app is connected to the same domain as the one I type into the web browser.
    I've tried uninstalling, clearing all data and cache and reinstalling - however, no success.
    Any ideas as to why this occurs?
    Thank you in advance.

    Edit: Forgot to mention, using Jellyfin server version 10.9.8
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    Messages In This Thread
    Android mobile app errors when transcoding - by Tremmert - 2024-08-23, 12:09 AM
    RE: Android mobile app errors when transcoding - by TheDreadPirate - 2024-08-23, 12:12 AM
    RE: Android mobile app errors when transcoding - by Tremmert - 2024-08-23, 12:47 AM
    RE: Android mobile app errors when transcoding - by TheDreadPirate - 2024-08-23, 12:57 AM
    RE: Android mobile app errors when transcoding - by Tremmert - 2024-08-23, 01:12 AM

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