2024-08-23, 05:54 PM
(This post was last modified: 2024-08-24, 05:20 PM by Ryan Taylor. Edited 1 time in total.)
Player error encountered. will re-try... Too many errors. Giving up.
Reviewing the logs, there is no direct play log on server or transcoding. Dashboard shows the media is direct playing. "The source file is entirely compatible with this client and the session is receiving the file without modifications."
I'm able to direct play it without issue through web browser on my laptop and Jellyfin app on iPhone. Logs for direct play properly show when viewing through either of these.
These videos all played previous to removal of libVLC player option in playback, now I have no player options anymore. I previously had issues with the default player and reconfigured to use vlc instead.
Device: Amazon AFTMM (Amazon Fire TV Stick 4K)
Jellyfin app: 0.17.3
Jellyfin server: 10.9.9 (Windows 2019 x64)
Example info from video that doesn't work:
Reviewing the logs, there is no direct play log on server or transcoding. Dashboard shows the media is direct playing. "The source file is entirely compatible with this client and the session is receiving the file without modifications."
I'm able to direct play it without issue through web browser on my laptop and Jellyfin app on iPhone. Logs for direct play properly show when viewing through either of these.
These videos all played previous to removal of libVLC player option in playback, now I have no player options anymore. I previously had issues with the default player and reconfigured to use vlc instead.
Device: Amazon AFTMM (Amazon Fire TV Stick 4K)
Jellyfin app: 0.17.3
Jellyfin server: 10.9.9 (Windows 2019 x64)
Example info from video that doesn't work:
Code:
{
"Protocol": 0,
"Id": "f9d17f231dd6987ddf2dd33d64b96d23",
"Path": "D:\\ShareD\\Media\\Movies\\REMOVED [Bluray-1080p][EAC3 7.1][x264].mkv",
"EncoderPath": null,
"EncoderProtocol": null,
"Type": 0,
"Container": "mkv",
"Size": 18009996790,
"Name": "REMOVED [Bluray-1080p][EAC3 7.1][x264]-BEN",
"IsRemote": false,
"ETag": "ea856de81fb86043560dbb136b1fb16c",
"RunTimeTicks": 84092800000,
"ReadAtNativeFramerate": false,
"IgnoreDts": false,
"IgnoreIndex": false,
"GenPtsInput": false,
"SupportsTranscoding": true,
"SupportsDirectStream": true,
"SupportsDirectPlay": true,
"IsInfiniteStream": false,
"RequiresOpening": false,
"OpenToken": null,
"RequiresClosing": false,
"LiveStreamId": null,
"BufferMs": null,
"RequiresLooping": false,
"SupportsProbing": true,
"VideoType": 0,
"IsoType": null,
"Video3DFormat": null,
"MediaStreams": [
{
"Codec": "h264",
"CodecTag": null,
"Language": "eng",
"ColorRange": null,
"ColorSpace": null,
"ColorTransfer": null,
"ColorPrimaries": null,
"DvVersionMajor": null,
"DvVersionMinor": null,
"DvProfile": null,
"DvLevel": null,
"RpuPresentFlag": null,
"ElPresentFlag": null,
"BlPresentFlag": null,
"DvBlSignalCompatibilityId": null,
"Comment": null,
"TimeBase": "1/1000",
"CodecTimeBase": null,
"Title": "REMOVED",
"VideoRange": 1,
"VideoRangeType": 1,
"VideoDoViTitle": null,
"AudioSpatialFormat": 0,
"LocalizedUndefined": null,
"LocalizedDefault": null,
"LocalizedForced": null,
"LocalizedExternal": null,
"LocalizedHearingImpaired": null,
"DisplayTitle": "REMOVED - 1080p - H264 - SDR",
"NalLengthSize": "4",
"IsInterlaced": false,
"IsAVC": true,
"ChannelLayout": null,
"BitRate": 17133449,
"BitDepth": 8,
"RefFrames": 1,
"PacketLength": null,
"Channels": null,
"SampleRate": null,
"IsDefault": true,
"IsForced": true,
"IsHearingImpaired": false,
"Height": 800,
"Width": 1920,
"AverageFrameRate": 23.976025,
"RealFrameRate": 23.976025,
"Profile": "High",
"Type": 1,
"AspectRatio": "2.40:1",
"Index": 0,
"Score": null,
"IsExternal": false,
"DeliveryMethod": null,
"DeliveryUrl": null,
"IsExternalUrl": null,
"IsTextSubtitleStream": false,
"SupportsExternalStream": false,
"Path": null,
"PixelFormat": "yuv420p",
"Level": 41,
"IsAnamorphic": false
},
{
"Codec": "eac3",
"CodecTag": null,
"Language": "eng",
"ColorRange": null,
"ColorSpace": null,
"ColorTransfer": null,
"ColorPrimaries": null,
"DvVersionMajor": null,
"DvVersionMinor": null,
"DvProfile": null,
"DvLevel": null,
"RpuPresentFlag": null,
"ElPresentFlag": null,
"BlPresentFlag": null,
"DvBlSignalCompatibilityId": null,
"Comment": null,
"TimeBase": "1/1000",
"CodecTimeBase": null,
"Title": "BTM DDP 7.1",
"VideoRange": 0,
"VideoRangeType": 0,
"VideoDoViTitle": null,
"AudioSpatialFormat": 0,
"LocalizedUndefined": null,
"LocalizedDefault": "Default",
"LocalizedForced": null,
"LocalizedExternal": "External",
"LocalizedHearingImpaired": null,
"DisplayTitle": "BTM DDP 7.1 - English - Dolby Digital+ - Default",
"NalLengthSize": null,
"IsInterlaced": false,
"IsAVC": false,
"ChannelLayout": "7.1",
"BitRate": 1536000,
"BitDepth": null,
"RefFrames": null,
"PacketLength": null,
"Channels": 8,
"SampleRate": 48000,
"IsDefault": true,
"IsForced": true,
"IsHearingImpaired": false,
"Height": null,
"Width": null,
"AverageFrameRate": null,
"RealFrameRate": null,
"Profile": null,
"Type": 0,
"AspectRatio": null,
"Index": 1,
"Score": null,
"IsExternal": false,
"DeliveryMethod": null,
"DeliveryUrl": null,
"IsExternalUrl": null,
"IsTextSubtitleStream": false,
"SupportsExternalStream": false,
"Path": null,
"PixelFormat": null,
"Level": 0,
"IsAnamorphic": null
},
{
"Codec": "ac3",
"CodecTag": null,
"Language": "spa",
"ColorRange": null,
"ColorSpace": null,
"ColorTransfer": null,
"ColorPrimaries": null,
"DvVersionMajor": null,
"DvVersionMinor": null,
"DvProfile": null,
"DvLevel": null,
"RpuPresentFlag": null,
"ElPresentFlag": null,
"BlPresentFlag": null,
"DvBlSignalCompatibilityId": null,
"Comment": null,
"TimeBase": "1/1000",
"CodecTimeBase": null,
"Title": "BTM DD 5.1",
"VideoRange": 0,
"VideoRangeType": 0,
"VideoDoViTitle": null,
"AudioSpatialFormat": 0,
"LocalizedUndefined": null,
"LocalizedDefault": "Default",
"LocalizedForced": null,
"LocalizedExternal": "External",
"LocalizedHearingImpaired": null,
"DisplayTitle": "BTM DD 5.1 - Spanish - Dolby Digital",
"NalLengthSize": null,
"IsInterlaced": false,
"IsAVC": false,
"ChannelLayout": "5.1",
"BitRate": 448000,
"BitDepth": null,
"RefFrames": null,
"PacketLength": null,
"Channels": 6,
"SampleRate": 48000,
"IsDefault": false,
"IsForced": false,
"IsHearingImpaired": true,
"Height": null,
"Width": null,
"AverageFrameRate": null,
"RealFrameRate": null,
"Profile": null,
"Type": 0,
"AspectRatio": null,
"Index": 2,
"Score": null,
"IsExternal": false,
"DeliveryMethod": null,
"DeliveryUrl": null,
"IsExternalUrl": null,
"IsTextSubtitleStream": false,
"SupportsExternalStream": false,
"Path": null,
"PixelFormat": null,
"Level": 0,
"IsAnamorphic": null
},
{
"Codec": "ac3",
"CodecTag": null,
"Language": "hin",
"ColorRange": null,
"ColorSpace": null,
"ColorTransfer": null,
"ColorPrimaries": null,
"DvVersionMajor": null,
"DvVersionMinor": null,
"DvProfile": null,
"DvLevel": null,
"RpuPresentFlag": null,
"ElPresentFlag": null,
"BlPresentFlag": null,
"DvBlSignalCompatibilityId": null,
"Comment": null,
"TimeBase": "1/1000",
"CodecTimeBase": null,
"Title": "BTM DD 5.1",
"VideoRange": 0,
"VideoRangeType": 0,
"VideoDoViTitle": null,
"AudioSpatialFormat": 0,
"LocalizedUndefined": null,
"LocalizedDefault": "Default",
"LocalizedForced": null,
"LocalizedExternal": "External",
"LocalizedHearingImpaired": null,
"DisplayTitle": "DD 5.1 - Hindi - Dolby Digital",
"NalLengthSize": null,
"IsInterlaced": false,
"IsAVC": false,
"ChannelLayout": "5.1",
"BitRate": 448000,
"BitDepth": null,
"RefFrames": null,
"PacketLength": null,
"Channels": 6,
"SampleRate": 48000,
"IsDefault": false,
"IsForced": false,
"IsHearingImpaired": false,
"Height": null,
"Width": null,
"AverageFrameRate": null,
"RealFrameRate": null,
"Profile": null,
"Type": 0,
"AspectRatio": null,
"Index": 3,
"Score": null,
"IsExternal": false,
"DeliveryMethod": null,
"DeliveryUrl": null,
"IsExternalUrl": null,
"IsTextSubtitleStream": false,
"SupportsExternalStream": false,
"Path": null,
"PixelFormat": null,
"Level": 0,
"IsAnamorphic": null
},
{
"Codec": "subrip",
"CodecTag": null,
"Language": "eng",
"ColorRange": null,
"ColorSpace": null,
"ColorTransfer": null,
"ColorPrimaries": null,
"DvVersionMajor": null,
"DvVersionMinor": null,
"DvProfile": null,
"DvLevel": null,
"RpuPresentFlag": null,
"ElPresentFlag": null,
"BlPresentFlag": null,
"DvBlSignalCompatibilityId": null,
"Comment": null,
"TimeBase": "1/1000",
"CodecTimeBase": null,
"Title": "REMOVED",
"VideoRange": 0,
"VideoRangeType": 0,
"VideoDoViTitle": null,
"AudioSpatialFormat": 0,
"LocalizedUndefined": "Undefined",
"LocalizedDefault": "Default",
"LocalizedForced": "Forced",
"LocalizedExternal": "External",
"LocalizedHearingImpaired": "Hearing Impaired",
"DisplayTitle": "English - SUBRIP",
"NalLengthSize": null,
"IsInterlaced": false,
"IsAVC": false,
"ChannelLayout": null,
"BitRate": null,
"BitDepth": null,
"RefFrames": null,
"PacketLength": null,
"Channels": null,
"SampleRate": null,
"IsDefault": false,
"IsForced": false,
"IsHearingImpaired": false,
"Height": 0,
"Width": 0,
"AverageFrameRate": null,
"RealFrameRate": null,
"Profile": null,
"Type": 2,
"AspectRatio": null,
"Index": 4,
"Score": null,
"IsExternal": false,
"DeliveryMethod": null,
"DeliveryUrl": null,
"IsExternalUrl": null,
"IsTextSubtitleStream": true,
"SupportsExternalStream": true,
"Path": null,
"PixelFormat": null,
"Level": 0,
"IsAnamorphic": null
},
{
"Codec": "subrip",
"CodecTag": null,
"Language": "eng",
"ColorRange": null,
"ColorSpace": null,
"ColorTransfer": null,
"ColorPrimaries": null,
"DvVersionMajor": null,
"DvVersionMinor": null,
"DvProfile": null,
"DvLevel": null,
"RpuPresentFlag": null,
"ElPresentFlag": null,
"BlPresentFlag": null,
"DvBlSignalCompatibilityId": null,
"Comment": null,
"TimeBase": "1/1000",
"CodecTimeBase": null,
"Title": "BTM",
"VideoRange": 0,
"VideoRangeType": 0,
"VideoDoViTitle": null,
"AudioSpatialFormat": 0,
"LocalizedUndefined": "Undefined",
"LocalizedDefault": "Default",
"LocalizedForced": "Forced",
"LocalizedExternal": "External",
"LocalizedHearingImpaired": "Hearing Impaired",
"DisplayTitle": "English - SUBRIP",
"NalLengthSize": null,
"IsInterlaced": false,
"IsAVC": false,
"ChannelLayout": null,
"BitRate": null,
"BitDepth": null,
"RefFrames": null,
"PacketLength": null,
"Channels": null,
"SampleRate": null,
"IsDefault": false,
"IsForced": false,
"IsHearingImpaired": false,
"Height": 0,
"Width": 0,
"AverageFrameRate": null,
"RealFrameRate": null,
"Profile": null,
"Type": 2,
"AspectRatio": null,
"Index": 5,
"Score": null,
"IsExternal": false,
"DeliveryMethod": null,
"DeliveryUrl": null,
"IsExternalUrl": null,
"IsTextSubtitleStream": true,
"SupportsExternalStream": true,
"Path": null,
"PixelFormat": null,
"Level": 0,
"IsAnamorphic": null
},
{
"Codec": "subrip",
"CodecTag": null,
"Language": "eng",
"ColorRange": null,
"ColorSpace": null,
"ColorTransfer": null,
"ColorPrimaries": null,
"DvVersionMajor": null,
"DvVersionMinor": null,
"DvProfile": null,
"DvLevel": null,
"RpuPresentFlag": null,
"ElPresentFlag": null,
"BlPresentFlag": null,
"DvBlSignalCompatibilityId": null,
"Comment": null,
"TimeBase": "1/1000",
"CodecTimeBase": null,
"Title": "BTM",
"VideoRange": 0,
"VideoRangeType": 0,
"VideoDoViTitle": null,
"AudioSpatialFormat": 0,
"LocalizedUndefined": "Undefined",
"LocalizedDefault": "Default",
"LocalizedForced": "Forced",
"LocalizedExternal": "External",
"LocalizedHearingImpaired": "Hearing Impaired",
"DisplayTitle": "English - SUBRIP",
"NalLengthSize": null,
"IsInterlaced": false,
"IsAVC": false,
"ChannelLayout": null,
"BitRate": null,
"BitDepth": null,
"RefFrames": null,
"PacketLength": null,
"Channels": null,
"SampleRate": null,
"IsDefault": false,
"IsForced": false,
"IsHearingImpaired": false,
"Height": 0,
"Width": 0,
"AverageFrameRate": null,
"RealFrameRate": null,
"Profile": null,
"Type": 2,
"AspectRatio": null,
"Index": 6,
"Score": null,
"IsExternal": false,
"DeliveryMethod": null,
"DeliveryUrl": null,
"IsExternalUrl": null,
"IsTextSubtitleStream": true,
"SupportsExternalStream": true,
"Path": null,
"PixelFormat": null,
"Level": 0,
"IsAnamorphic": null
},
{
"Codec": "subrip",
"CodecTag": null,
"Language": "spa",
"ColorRange": null,
"ColorSpace": null,
"ColorTransfer": null,
"ColorPrimaries": null,
"DvVersionMajor": null,
"DvVersionMinor": null,
"DvProfile": null,
"DvLevel": null,
"RpuPresentFlag": null,
"ElPresentFlag": null,
"BlPresentFlag": null,
"DvBlSignalCompatibilityId": null,
"Comment": null,
"TimeBase": "1/1000",
"CodecTimeBase": null,
"Title": "BTM",
"VideoRange": 0,
"VideoRangeType": 0,
"VideoDoViTitle": null,
"AudioSpatialFormat": 0,
"LocalizedUndefined": "Undefined",
"LocalizedDefault": "Default",
"LocalizedForced": "Forced",
"LocalizedExternal": "External",
"LocalizedHearingImpaired": "Hearing Impaired",
"DisplayTitle": "Spanish - Hearing Impaired - SUBRIP",
"NalLengthSize": null,
"IsInterlaced": false,
"IsAVC": false,
"ChannelLayout": null,
"BitRate": null,
"BitDepth": null,
"RefFrames": null,
"PacketLength": null,
"Channels": null,
"SampleRate": null,
"IsDefault": false,
"IsForced": false,
"IsHearingImpaired": true,
"Height": 0,
"Width": 0,
"AverageFrameRate": null,
"RealFrameRate": null,
"Profile": null,
"Type": 2,
"AspectRatio": null,
"Index": 7,
"Score": null,
"IsExternal": false,
"DeliveryMethod": null,
"DeliveryUrl": null,
"IsExternalUrl": null,
"IsTextSubtitleStream": true,
"SupportsExternalStream": true,
"Path": null,
"PixelFormat": null,
"Level": 0,
"IsAnamorphic": null
},
{
"Codec": "subrip",
"CodecTag": null,
"Language": "spa",
"ColorRange": null,
"ColorSpace": null,
"ColorTransfer": null,
"ColorPrimaries": null,
"DvVersionMajor": null,
"DvVersionMinor": null,
"DvProfile": null,
"DvLevel": null,
"RpuPresentFlag": null,
"ElPresentFlag": null,
"BlPresentFlag": null,
"DvBlSignalCompatibilityId": null,
"Comment": null,
"TimeBase": "1/1000",
"CodecTimeBase": null,
"Title": "REMOVED",
"VideoRange": 0,
"VideoRangeType": 0,
"VideoDoViTitle": null,
"AudioSpatialFormat": 0,
"LocalizedUndefined": "Undefined",
"LocalizedDefault": "Default",
"LocalizedForced": "Forced",
"LocalizedExternal": "External",
"LocalizedHearingImpaired": "Hearing Impaired",
"DisplayTitle": "Spanish - SUBRIP",
"NalLengthSize": null,
"IsInterlaced": false,
"IsAVC": false,
"ChannelLayout": null,
"BitRate": null,
"BitDepth": null,
"RefFrames": null,
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"Channels": null,
"SampleRate": null,
"IsDefault": false,
"IsForced": false,
"IsHearingImpaired": false,
"Height": 0,
"Width": 0,
"AverageFrameRate": null,
"RealFrameRate": null,
"Profile": null,
"Type": 2,
"AspectRatio": null,
"Index": 8,
"Score": null,
"IsExternal": false,
"DeliveryMethod": null,
"DeliveryUrl": null,
"IsExternalUrl": null,
"IsTextSubtitleStream": true,
"SupportsExternalStream": true,
"Path": null,
"PixelFormat": null,
"Level": 0,
"IsAnamorphic": null
},
{
"Codec": "mjpeg",
"CodecTag": null,
"Language": null,
"ColorRange": null,
"ColorSpace": "bt470bg",
"ColorTransfer": null,
"ColorPrimaries": null,
"DvVersionMajor": null,
"DvVersionMinor": null,
"DvProfile": null,
"DvLevel": null,
"RpuPresentFlag": null,
"ElPresentFlag": null,
"BlPresentFlag": null,
"DvBlSignalCompatibilityId": null,
"Comment": null,
"TimeBase": "1/90000",
"CodecTimeBase": null,
"Title": null,
"VideoRange": 0,
"VideoRangeType": 0,
"VideoDoViTitle": null,
"AudioSpatialFormat": 0,
"LocalizedUndefined": null,
"LocalizedDefault": null,
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"LocalizedExternal": null,
"LocalizedHearingImpaired": null,
"DisplayTitle": null,
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"IsInterlaced": false,
"IsAVC": false,
"ChannelLayout": null,
"BitRate": null,
"BitDepth": 8,
"RefFrames": 1,
"PacketLength": null,
"Channels": null,
"SampleRate": null,
"IsDefault": false,
"IsForced": false,
"IsHearingImpaired": false,
"Height": 900,
"Width": 600,
"AverageFrameRate": null,
"RealFrameRate": 90000,
"Profile": "Baseline",
"Type": 3,
"AspectRatio": "2:3",
"Index": 9,
"Score": null,
"IsExternal": false,
"DeliveryMethod": null,
"DeliveryUrl": null,
"IsExternalUrl": null,
"IsTextSubtitleStream": false,
"SupportsExternalStream": false,
"Path": null,
"PixelFormat": "yuvj444p",
"Level": -99,
"IsAnamorphic": false
}
],
"MediaAttachments": [
{
"Codec": "mjpeg",
"CodecTag": "[0][0][0][0]",
"Comment": null,
"Index": 9,
"FileName": "REMOVED.jpg",
"MimeType": "image/jpeg",
"DeliveryUrl": null
}
],
"Formats": [],
"Bitrate": 19565449,
"Timestamp": null,
"RequiredHttpHeaders": {},
"TranscodingUrl": null,
"TranscodingSubProtocol": 0,
"TranscodingContainer": null,
"AnalyzeDurationMs": null,
"DefaultAudioStreamIndex": null,
"DefaultSubtitleStreamIndex": null
}