2023-08-30, 06:54 PM
As a not-affiliated member of the community, I want to say two things: first, I'm sorry this happened to you. I don't know as though that thought has been expressed yet. I hold no culpability and I don't think saying "I'm sorry" holds any moral or ethical weight in role in the loss of your files. I couldn't have had anything to do with it according to the laws of space and time.
Second, the responses from the mods are very diplomatic and measured. That's appreciated an expected, they're representing the community. But your anger is misdirected. You started off with the right sentence: you made a bad decision in moving the cache folder, which resulted in this catastrophe. I understand the anger and despair, but it's a learning experience.
No, the uneducated consumer isn't likely to a) set up Jellyfin in the first place or b) move the cache directory. This is the first time I've seen a "Jellyfin deleted all of my media" topic and I've been running the software and participating in the community for several years now (~4-5 if I remember right). Have I deleted my own shit? Absolutely. Was I pissed? You betcha. Was it 100% my fault? Damn straight.
As @sevenrats stated, if you set your cache directory as your media library, well, cache is by definition temporary and designed to be deleted automatically at whatever intervals the software deems necessary for proper functioning. The program wasn't designed to have media and cache hosted in the same directories, however. It's not programmed this way, you deliberately altered something in a way that changed the way the program functioned -- in a way that you admit you knew was probably dangerous -- and the worst case scenario happened.
I just want to reiterate: I'm sorry this happened to you. IT SUCKS. There's no replacing data that can't be recovered. Please try to pivot from anger to action and use it as a learning experience. The software is not to blame, nor are the folks in this community. The next time you struggle with an open source tool, please engage with the community. The fine folks like @skribe and sevenrats (already tagged you) as well as @TheDreadPirate (who removed his post, but is always professional, knowledgeable, and helpful) are here to try and help -- except me, I'm kind of an asshole.
Jellyfin, in particular, has a community that has been less toxic than most of the others I've tried to engage with and it's why I've come to know as much (which is so, so little) about the software. Folks are here to help, but you have to reach out before you get to this point. Nobody wants to see you angry, disappointed, and likely to spurn the tool and community for a bad decision that none of us -- nor Jellyfin -- had anything to do with.
Second, the responses from the mods are very diplomatic and measured. That's appreciated an expected, they're representing the community. But your anger is misdirected. You started off with the right sentence: you made a bad decision in moving the cache folder, which resulted in this catastrophe. I understand the anger and despair, but it's a learning experience.
Quote:If this can happen to me, it has to be able to happen to any random uneducated consumer.
No, the uneducated consumer isn't likely to a) set up Jellyfin in the first place or b) move the cache directory. This is the first time I've seen a "Jellyfin deleted all of my media" topic and I've been running the software and participating in the community for several years now (~4-5 if I remember right). Have I deleted my own shit? Absolutely. Was I pissed? You betcha. Was it 100% my fault? Damn straight.
Quote:How in the world is it possible Jellyfin is able to do this? WHY would this be programmed this way?
As @sevenrats stated, if you set your cache directory as your media library, well, cache is by definition temporary and designed to be deleted automatically at whatever intervals the software deems necessary for proper functioning. The program wasn't designed to have media and cache hosted in the same directories, however. It's not programmed this way, you deliberately altered something in a way that changed the way the program functioned -- in a way that you admit you knew was probably dangerous -- and the worst case scenario happened.
I just want to reiterate: I'm sorry this happened to you. IT SUCKS. There's no replacing data that can't be recovered. Please try to pivot from anger to action and use it as a learning experience. The software is not to blame, nor are the folks in this community. The next time you struggle with an open source tool, please engage with the community. The fine folks like @skribe and sevenrats (already tagged you) as well as @TheDreadPirate (who removed his post, but is always professional, knowledgeable, and helpful) are here to try and help -- except me, I'm kind of an asshole.
Jellyfin, in particular, has a community that has been less toxic than most of the others I've tried to engage with and it's why I've come to know as much (which is so, so little) about the software. Folks are here to help, but you have to reach out before you get to this point. Nobody wants to see you angry, disappointed, and likely to spurn the tool and community for a bad decision that none of us -- nor Jellyfin -- had anything to do with.
Jellyfin 10.10.0 LSIO Docker | Ubuntu 24.04 LTS | i7-13700K | Arc A380 6 GB | 64 GB RAM | 79 TB Storage