2024-09-05, 01:18 PM
So I have an old animated TV series that I converted from DVDs. I'm testing Jellyfin from Plex, and what I've discovered is that when trying to view Season 1 of this series, the Roku app just crashes to desktop. Roku app reports up to date, version 2.1, patch 4. I have two Roku TV's that are experiencing this, two different user accounts. If you shuffle the TV Series, it will actually play episodes from Season 1. But you can't manually view Season 1 or pick a episode from it. This series works fine on Android and Web versions without issue.
I tried checking the logs, but right now my log for today just has a single line: "Error processing request." The log timestamp is 12 AM so I don't even know if it's recent.
Anything I should be looking for? I'm really new to Jellyfin but so far in my testing it works great. I just can't understand why the Roku app has issues. Plex roku app can view it fine as well, both Plex and Jellyfin are using the same directory for video files, and I've double checked permissions to the folder as well.
I tried checking the logs, but right now my log for today just has a single line: "Error processing request." The log timestamp is 12 AM so I don't even know if it's recent.
Anything I should be looking for? I'm really new to Jellyfin but so far in my testing it works great. I just can't understand why the Roku app has issues. Plex roku app can view it fine as well, both Plex and Jellyfin are using the same directory for video files, and I've double checked permissions to the folder as well.