• Login
  • Register
  • Login Register
    Login
    Username/Email:
    Password:
    Or login with a social network below
  • Forum
  • Website
  • GitHub
  • Status
  • Translation
  • Features
  • Team
  • Rules
  • Help
  • Feeds
User Links
  • Login
  • Register
  • Login Register
    Login
    Username/Email:
    Password:
    Or login with a social network below

    Useful Links Forum Website GitHub Status Translation Features Team Rules Help Feeds
    Jellyfin Forum Support Troubleshooting Lost password

     
    • 0 Vote(s) - 0 Average

    Lost password

    Efficient_Good_5784
    Offline

    Community Moderator

    Posts: 1,195
    Threads: 3
    Joined: 2023 Jun
    Reputation: 50
    #4
    2024-09-05, 03:59 PM (This post was last modified: 2024-09-05, 04:07 PM by Efficient_Good_5784. Edited 2 times in total.)
    I'm going to guess you're running Jellyfin on a Synology NAS unit due to the screenshots.

    Looks like you don't have the config folder mounted externally from the Jellyfin Docker container.
    I would work on figuring out how to pull that data and mounting it externally so if you ever upgrade your container, you don't lose your current configs, watch status data, etc.

    Assuming this is using DSM 7:
    1. Go to the Container Manager app.
    2. Go to the Container page.
    3. Click on the Jellyfin container to open it.
    4. Click on the "Action" button, then on the "Open terminal" option.
    5. Click on the "Create" button (which will create a new bash terminal).
    6. In the terminal, type: cd /config
    7. You should now be in the config folder where the reset password file is located. Type: cat <password-reset-file-name.json>

    For step 7, once you use cat on the file, it will print it out onto the screen where you'll be able to see the pin.

    Note:
    • You should understand that the pin is case sensitive. You also don't need the "-" marks.
    • So if your pin found in the json file is: 2D-44-12-3E
    • Your reset pin should be: 2D44123E
    • After you reset the password, the pin becomes your new password.
    « Next Oldest | Next Newest »

    Users browsing this thread: 1 Guest(s)


    Messages In This Thread
    Lost password - by LarkDarklin - 2024-09-05, 02:32 PM
    RE: Lost password - by TheDreadPirate - 2024-09-05, 03:03 PM
    RE: Lost password - by Hectik - 2024-09-05, 03:08 PM
    RE: Lost password - by Efficient_Good_5784 - 2024-09-05, 03:59 PM

    • View a Printable Version
    • Subscribe to this thread
    Forum Jump:

    Home · Team · Help · Contact
    © Designed by D&D - Powered by MyBB
    L


    Jellyfin

    The Free Software Media System

    Linear Mode
    Threaded Mode