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    Jellyfin Forum Support Troubleshooting Roku app crashing when viewing Season 1 of a TV Series

     
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    Roku app crashing when viewing Season 1 of a TV Series

    R0gue_One
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    Posts: 4
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    Joined: 2024 Sep
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    Country:United States
    #3
    2024-09-05, 05:51 PM (This post was last modified: 2024-09-05, 07:37 PM by R0gue_One. Edited 1 time in total.)
    Logs are available here: https://pastebin.com/D85DsEku

    It's a Roku TV from 2019; TCL 50S425

    This is the media info for the first episode of season 1 that crashes the app:

    Aladdin.s01e01.air.feather.friends.
    Container: mkv
    Path: REDACTED:\ServerFolders\Videos\TV Shows\Aladdin\Season 01\Aladdin.s01e01.air.feather.friends..mkv
    Size: 588 MB

    Audio
    Title: Stereo - English - Dolby Digital - Default
    Language: eng
    Codec: AC3
    AVC: No
    Layout: stereo
    Channels: 2 ch
    Bitrate: 256 kbps
    Sample rate: 48000 Hz
    Default: Yes
    Forced: No
    External: No

    Video
    Title: 480i MPEG2VIDEO SDR
    Codec: MPEG2VIDEO
    AVC: No
    Profile: Main
    Level: 8
    Resolution: 720x480
    Aspect ratio: 4:3
    Anamorphic: No
    Interlaced: Yes
    Framerate: 29.97003
    Bitrate: 3642 kbps
    Bit depth: 8 bit
    Video range: SDR
    Video range type: SDR
    Pixel format: yuv420p
    Ref frames: 1
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    Messages In This Thread
    Roku app crashing when viewing Season 1 of a TV Series - by R0gue_One - 2024-09-05, 01:18 PM
    RE: Roku app crashing when viewing Season 1 of a TV Series - by TheDreadPirate - 2024-09-05, 02:12 PM
    RE: Roku app crashing when viewing Season 1 of a TV Series - by R0gue_One - 2024-09-05, 05:51 PM
    RE: Roku app crashing when viewing Season 1 of a TV Series - by R0gue_One - 2024-09-09, 01:23 PM
    RE: Roku app crashing when viewing Season 1 of a TV Series - by TheDreadPirate - 2024-09-09, 04:22 PM
    RE: Roku app crashing when viewing Season 1 of a TV Series - by R0gue_One - 2024-09-11, 01:31 PM
    RE: Roku app crashing when viewing Season 1 of a TV Series - by TheDreadPirate - 2024-09-11, 02:33 PM

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