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    Jellyfin Forum Support Troubleshooting Firestick, EAC3 5.1 Audio only playing as PCM Stereo

     
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    Firestick, EAC3 5.1 Audio only playing as PCM Stereo

    Audio Issues
    ke8ort
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    Posts: 3
    Threads: 1
    Joined: 2024 Sep
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    Country:United States
    #1
    2024-09-13, 11:36 PM
    Hello all! Normally I don't like making posts about questions as basic as this, however it seems that Jellyfin has changed a whole lot during the past few years and pretty much every previous post on this matter doesn't apply to modern Jellyfin.

    Some backstory: I am trying to make a good case to switch from Plex to Jellyfin, so I am running both in parallel right now and trying to do some fair comparisons. On my mobile devices, swiftfin has been serving me perfectly, providing good streaming quality and no issues. On my firestick, however, it is not going so smoothly.

    Information about my setup: Currently, how I have things setup on my TV is as follows: I have an older Vizio TV (hand me down from my parents, pretty good for a "free" TV), and an even older receiver. I have the receiver connected to the TV with an optical cable and the firestick is connected to the TV via HDMI. On Plex, I was able to get 5.1 and DTS support working by just telling plex to passthrough the audio as HDMI instead of optical. With this, I was able to watch my movies with full surround sound. Jellyfin is only giving me PCM Stereo audio whenever I play the exact same file, and no amount of messing with settings in plex or in the firestick settings is working. Both the Jellyfin server and the client are the latest versions, and Jellyfin is running in a docker container. 

    What I have tried so far:
    - Jellyfin Direct Play Audio and Bitstream Dolby Digital are enabled
    - Firestick settings: auto for Dolby Settings

    Looking in the admin dashboard for Jellyfin, it claims that my file is direct playing on the client. I have verified that it still works on Plex, and that when I play the file on my PC with VLC, the audio codec is 5.1 EAC3. 

    I have tried to follow many previous posts that have similar trouble, and most of them involve downmixing all audio to stereo (not what I want to do, I'm trying to give this a fair run against Plex), or changing the built in player, which as far as I can tell, is no longer a setting in Jellyfin for FireTV. I don't know if anyone has any experience with this. Any help is appreciated!
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    Messages In This Thread
    Firestick, EAC3 5.1 Audio only playing as PCM Stereo - by ke8ort - 2024-09-13, 11:36 PM
    RE: Firestick, EAC3 5.1 Audio only playing as PCM Stereo - by theguymadmax - 2024-09-13, 11:52 PM
    RE: Firestick, EAC3 5.1 Audio only playing as PCM Stereo - by ke8ort - 2024-09-14, 12:17 AM
    RE: Firestick, EAC3 5.1 Audio only playing as PCM Stereo - by theguymadmax - 2024-09-14, 12:24 AM
    RE: Firestick, EAC3 5.1 Audio only playing as PCM Stereo - by ke8ort - 2024-09-14, 12:36 AM

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